What's the dB loss going through a glass window?

I've got a guy with his 13dB in his upstairs window telling me that my
service is kinda flaky. Ha! *sigh*

Also, if his window isn't at a direct right-angle to the wave propogation,
will there be additional reflection loss? For example, will you get more
signal if you're in this scenario:

AP     glass    antenna
[]       |       []
(glass and antenna are both perpendicular to wave path)

vs

[]       /       []
(antenna is perpendicular to wave path, but glass is at an angle)

Tim Foster
www.AledoBroadBand.com
Aledo's only high-speed ISP

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