RE: [smartBridges] Ethernet port dieing?

[Colorado Wisp]

Hi, just thought I would chime in here. We have had problems with the Ethernet going dead in several units.  We have found that the power supply must be on a UPS.  A customer had 4 computers and the radio running on a 15A circuit in his house and lost two radios, we forced him to get a UPS for the radio and he has not had any more problems. These radios were both using a 13dBi Maxrad panel.   We have had a Total loose Ethernet recently; customer had a freezer running on the same circuit and is still having problems loosing connection with the temporary aBo and Maxrad 13dBi panel.  The customer has not been able to put the unit on a UPS yet.  I think the AC/DC adapter supplied by sB is not able to handle power inconsistencies.     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Petermann Sent: Thursday, June 12, 2003 11:16 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] ethernet port dieing?   Same problem here. I can't say for all the sites that we've lost, but the last one was using a grid. I was wondering if the grid is picking up static and trying to pass it down to the ethernet ground and in the process frying the port. This last site also blew the transformer also. Has anyone seen this with a total? or a panel? Dan Petermann Wyoming.com Riverton, Wy. At 10:29 AM 6/12/2003 -0600, you wrote: We had Qty. 6 units die in the last month for the same reason&..the Ethernet side of the units died. This nearly wiped us out as we weren t expecting such a thing to happen. I m guessing here&..the units cannot withstand even small amounts of transient current on the ethernet side. On outdoor units there is typically a long run of Ethernet exposed to the open air allowing for the opportunity for stray current to induce in the wire. Also, not only did our radios blow on several units the hub/router on the other end blew as well. We are in Albuquerque, NM so we have thunderstorm events, however none of our sites were hit by lightning&it was the transient energy in the surrounding atmosphere that did it, we think. On two units the A/C to DC transformers blew as well. We lost APPO s in our infrastructure so it has taken several weeks to get things back to working correctly.   Bobby Bounds Airwave Internet, LLC Albuquerque, NM [EMAIL PROTECTED]       -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of beckman Sent: Thursday, June 12, 2003 10:27 AM To: [EMAIL PROTECTED] Subject: [smartBridges] ethernet port dieing?   we have had 3 units die from Ethernet port failure. Is this common? all units were installed according to spec, and a APC Ethernet surge protector added for extra protection. Antennas were all plastic but we put a ground wire on the connector housing. (grounded antennas are code around here)