Nish, never underestimate the capacity of customers to test and actually accomplish things NEVER dreamed of by engineers :)
 
hehehehehe
 
It was fascinating information, as well as an excellent report, along with some very encouraging info about "ruggedizing" the ethernet and input ports.
 
Thanks much :)
 
 
Mark
 
 
NEOFAST.NET
North
East
Oregon
FAST
Net
mark(at)neofast.net

1)       OK units – We have not been able to find any defects with these 11 devices. A simple reset to factory default or the F/W upgrade brought them back to life. Also note that 6 devices were loaded with the wrong type of firmware. Perhaps inadvertently people ended up loading wrong firmware in their devices. A few weeks ago the F/W upgrade utility has already been enhanced to prevent this in the future. These units were returned to us because the customers were having some problems. So we have to close the loop. We will return some units back to the sender and see if they continue to have problem with their installation.


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