Frankly - if it works and makes all the units stable - thats all I care
about. Reliable CPE is all I ever want ;) - Thanks SB for taking your
customer comments seriously and working to resolve em - as ever I am
impressed; )

Regards

Colin
----- Original Message -----
From: "Dan Petermann" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, July 23, 2003 6:31 PM
Subject: Re: [smartBridges] AirBridge Firmware release 0.01.07


> I may be wrong but I believe that SB said that Amtel changed the hardware
> and SB was not aware of it.
>
> Dan Petermann
> Wyoming.com
>
> At 07:34 PM 7/23/2003 +0300, you wrote:t
> >Michael,
> >
> > > Anyone have any luck yet?
> >
> >I have my doubts regarding all those problems Smartbridges has
encountered.
> >
> >We use the same Atmel 510 H/W Reference Design and similar F/W to that of
> >SmartBridges and all our untis perform flawless. For your information we
> >have moved about 1000 units so far.
> >
> >It amazes me how the same f/w operates so wonderfully for us and gives so
> >much trouble to SB ?
> >
> >I mean there are issues one after another and since the same
> >people(ATMEL)that code f/w for us, code f/w for SB I would not think all
> >those issues are f/w related. At least not only f/w related.
> >
> >Last week I poped open a SB unit and looked around
> >I know I am not an expert but my basic electronics knowledge would not
> >allow me to place a heating element on top of the physical ethernet.
> >Doesn't the additional heat created by the heating element raise the temp
> >of the etherent chip ? doesn't that change the operational structure of
> >the chip and therefore cause various missbehaviors on the ethernet side ?
> >
> >I believe there are more than afew incidents and my opinion is that
> >removing the heating element form the ethernet physical will resolve alot
> >of those issues.
> >
> >Also there are a couple of resistors on the SB data bus lay out. I
doubled
> >check the reference desing of the manufacturer (ATMEL) and there is no
> >such a thing there.
> >
> >Those are just 2 very basic observations made by the naked eye.
> >
> >When ATMEL engineers code f/w or make any h/w changes the first basic
> >assumption is that the customer (SB) followes their refference design.
> >
> >I know our new units have the new ATMEL flash and we have had absolutely
0
> >problems with that issue.
> >
> >We are located in Greece and the temp on our outdoor units goes higher
> >than 60C. Still no heat problem, why ?
> >
> >Because our OEM follows ATMEL's Reference Dessign by heart.
> >
> >SB officialy "BASHED" ATMEL last week (.pdf posted the 11th) while it is
> >strictly their fault.
> >
> >I believe if they had informed ATMEL for their h/w modifications we would
> >not be talking about it now.
> >
> >For the record, this is my personal opinion and I am in no way affiliated
> >with either one of the companies named above.
> >
> >Thank you
> >Dimitri
> >
> >
> >
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