In our area, the DSL and Cable are here, but their coveragte is EXTREAMLY limited, not only that, but for some reason their service SUX!! We have lost 2 customers to Cable, and about 20 to DSL, the cable just came in about 4 months ago, but DSL has been around since about a month after we got started with the wireless. The DSL advertises 386/128 and 1000/128 accounts, the 386 accounts usually run about 200kbps, and the 1meg run about 512kbps, so anyone who went with DSL is really unhappy and they have been switching to our wireless service. I think that as long as you have REALLLLLLY GOOOD customer service, and deliver on the speeds you sell, your customers will be happy and that will bring more biz your way. BTW, we only sell residential service, some small buisnesses are using it, just as they will with cable and DSL, but we have very few who are unhappy, maybe 3 right now, and that is because they got the slammer virus.
Scott -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeremy Oswalt Sent: Wednesday, August 13, 2003 6:09 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] Competitive Marketing question I'm competing against DSL. Unfortunately, my WISP business is just an expensive hobby, but that will change this fall when I put up two more towers (which should have been up two months ago). DSL is being rolled out in my area and it's had minor effects on my customers. Once people have my service, they don't switch. My pricing is cheaper (besides the expense of the radio) and I don't limit uploads like DSL. For web designers or home techies, this is a MUST. _____ Jeremy _____ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike @ Nitrous Sent: Wednesday, August 13, 2003 8:09 AM To: [EMAIL PROTECTED] Subject: [smartBridges] Competitive Marketing question Slightly off center of topic but I have a question re competition and since I use SB I'd like an apples comparative answer. For those of you serving residential customers, do you compete against DSL and/or cable? If so, how do you differentiate yourself? What is your economic model (i.e. are you profitable yet)? Just for the record we are a small (startup 3/15/03) wisp serving residential customers in South Florida (Lightning Capital of the World.....hooray). I have about 100 customers installed, with more in the wings and unfortunately DSL just rolled in. Thanks, Mike Nitrous Networks The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
