That looks like a neat device, never seen anything like that.  It might help
out until we can figure out why the APPOs keep losing their Ethernet port.
But I would have to have one on each APPO, so that's 4 of them at $275 each,
just to be able to reboot equipment that won't stay up.  I do appreciate the
information, though, I am sure it will be very useful and might be a
temporary way of controlling these things.

Thanks,
Gloria

----- Original Message ----- 
From: "Barry at Mutual Data" <[EMAIL PROTECTED]>
To: "Gloria Vester" <[EMAIL PROTECTED]>
Sent: Saturday, August 23, 2003 8:12 PM
Subject: Re[2]: [smartBridges] help with APPO problem


> Hello Gloria,
>
> http://www.dataprobe.com/power/iboot.html    They work like champs.
> Also you should have a cat 5 run to the ground for access at the site
> to the equipment in the box.
>
>
>
> Barry
>
> Saturday, August 23, 2003, 2:39:56 PM, you wrote:
>
> GV> Marlon,
> GV> My AC runs up the water tower from a breaker at the base of the tower.
There is an AC outlet in my NEMA box with the UPS plugged into it, a power
strip into that, with all the power supplies and
> GV> the D-Link switch plugged into that.  All the cat-5 is outdoor rated,
shielded and gel filled, all cables tested with a cable tester after being
built up on the tower.  As for lightning
> GV> arrestors, we haven't had any sign of lightning or a drop of rain in
months - this is north Texas where rain doesn't exist from June until
October.  I don't see how I would run a power cord down
> GV> the tower, it just doesn't seem possible.  We can try moving the cat-5
cables around to different ports on the switch to see if it is one port on
the switch that is failing, but since we have had
> GV> two different units fail now with the same exact problem and they are
on different ports, I don't think that would tell us much.
>
> GV> Any more ideas - I am always willing to listen and try different
things,
> GV> Gloria
> GV>   ----- Original Message ----- 
> GV>   From: Marlon Schafer (509-982-2181)
> GV>   To: [EMAIL PROTECTED]
> GV>   Sent: Saturday, August 23, 2003 1:00 PM
> GV>   Subject: Re: [smartBridges] help with APPO problem
>
>
> GV>   First off, run a power cord to the bottom of the tower for a bit so
you can just unplug it to reset everything ;-).
>
> GV>   If multiple units are seeing failed eithernet ports you might need
to look at your switch.  Also, might want to make sure you have good
lighting arrestors on the cat 5 ports.
>
> GV>   In almost 4 years of this wisp stuff I've only lost a couple of
ethernet ports and both of those were at the same place and on the same
linksys cable router.
>
> GV>   Until this fall.  We lost two sb radios with dead ethernet ports
durning a storm.  One ap and one client.  At one location the homeowner also
lost the ethernet port in the dell computer.  At
> GV> another location all radios are fine but the customer lost a nic in a
dell computer.
>
> GV>   I'm thinking that there may be some crappy ethernet ports on the
market?
>
> GV>   marlon
>
> GV>     ----- Original Message ----- 
> GV>     From: Gloria Vester
> GV>     To: [EMAIL PROTECTED]
> GV>     Sent: Saturday, August 23, 2003 9:50 AM
> GV>     Subject: Re: [smartBridges] help with APPO problem
>
>
> GV>     Marlon,
> GV>     I don't have any spares here.  The only extras I have are the one
we took down night before last that we thought was bad, and an indoor that
was sent to me instead of an outdoor.
>
> GV>     We replaced the POE with a known good one on Wednesday night, we
replaced the radio itself Thursday night, and replaced the power supply last
night.  So far it is up, but it usually takes
> GV> about 24 hours for it to go down.
>
> GV>     Now a different one is down - same problem - dead Ethernet side,
can't talk to it.  This is the first time this one has gone down since we
put them up three or four weeks ago.
>
> GV>     If you have any more ideas, let me know.  I am willing to try
anything at this point, if my techs don't quit because they are sick and
tired of climbing the water tower every night to either
> GV> reset something or replace something.
>
> GV>     Thanks for your help,
> GV>     Gloria
>
> GV>       ----- Original Message ----- 
> GV>       From: Marlon Schafer (509-982-2181)
> GV>       To: [EMAIL PROTECTED]
> GV>       Cc: [EMAIL PROTECTED]
> GV>       Sent: Saturday, August 23, 2003 10:24 AM
> GV>       Subject: Re: [smartBridges] help with APPO problem
>
>
> GV>       You have other ones there right?
>
> GV>       First, swap ethernet ports on the switch.  Swap power supplies
and then power injectors (I just had a bad power shot) with a known good
working unit.
>
> GV>       If none of that works, swap the ap with a known good working
unit.  If the problem moves, yep, really bad luck!  If the problem stays
with another radio, it's environmental.
>
> GV>       I know when we first got started we were on one end of a 30 mile
ptp wmux link.  It would totally shut down my radio.  Similar to what you
are seeing.
>
> GV>       Call me and let me know what you find or if you'd like to talk
about this a bit more.
>
> GV>       *Time to learn those trouble-shooting techniques ;-)*
>
> GV>       marlon
> GV>       509.988.0260 cell
> GV>         ----- Original Message ----- 
> GV>         From: Gloria Vester
> GV>         To: [EMAIL PROTECTED]
> GV>         Sent: Friday, August 22, 2003 6:30 PM
> GV>         Subject: [smartBridges] help with APPO problem
>
>
> GV>         Anyone got suggestions as to what is causing one of my APPOs
to go down?  We have had to climb the water tower and reset it three times
in the last week.  We replaced the POE on Wednesday
> GV> and it went down again Thursday.  I ordered a new unit overnighted and
replaced the unit last night.  It worked great all day today, but is down
again now.  The outdoor rated cat-5 run is only
> GV> about 20 feet, the cable was tested with a cable tester before putting
it in place, everything is water proofed (even though we haven't had rain in
months).  What else is there?  The POE was
> GV> replaced, the entire unit was replaced, and we still have the same
exact problem.  When it does this, the Ethernet LED is off, the Power and
TXRX LED is on solid, and we have no communication
> GV> with it.  Did I get so lucky as to get two bad units with the same
exact problem?  The only item that has not been replaced is the power
supply - could that be bad?  All the other units on the
> GV> water tower are working fine since I upgraded the firmware last
Sunday.  They are all plugged into the same switch, which is plugged into a
UPS and all of it is in an air conditioned NEMA box.
>
> GV>         smartBridges tech - or anyone - help!
> GV>         Thanks!
> GV>         Gloria
>
>
>
> -- 
> Best regards,
>  Barry                            mailto:[EMAIL PROTECTED]
>
> ---
> [This E-mail scanned for viruses by Declude Virus]
>
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