Yes, I believe that at one time they did say we could RMA to them, but now it appears the story has changed and now we can only RMA to the vendor we got the unit from. I am guessing that since Smartbridges has now discontinued the APPi they really don't want to deal with the problems that still exist.
I can't say that I blame them for not wanting to invest time and money trying to support a defunct line of equipment (I am not thrilled with trying to do new installs with obsolete equipment), but they should make some concession for those of us that have bought radios that don't work right. John ----- Original Message ----- From: "Joe Email" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, August 27, 2003 1:44 PM Subject: RE: [smartBridges] Repeater taking the AP down > They have already said if you have a problem, RA it?????????? > > Have they changed their minds already > > smartBridges which is it????? > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of John Banes > Sent: Wednesday, August 27, 2003 8:24 AM > To: [EMAIL PROTECTED] > Subject: Re: [smartBridges] Repeater taking the AP down > > > I am running 1.4j8 on a couple of APP's in repeater mode. One seems to work > OK. the other is giving major problems. It looses the client end > periodically. It will go to sleep and quite passing traffic, etc. > > Attempts to RMA it to Smartbridges have failed, they insist there is no know > problems, even though I am sitting in front of it and it DOESN'T WORK. > > I am currently in some off list negotiations with Smartbridges, but they > once again want ME to spend DAYS running tests that I have already done 4 or > 5 times. In the meantime Smartbridges can't understand why we are becoming > unhappy campers! > > John > > ----- Original Message ----- > From: "sB Tech Support" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, August 26, 2003 08:54 PM > Subject: RE: [smartBridges] Repeater taking the AP down > > > > The Mar's firmware 1.4j5 has issue with the repeater mode. Please > > upgrade to the latest firmware 1.4j8 (1.4j6 will work if the device do > > not have disassociation issue). > > > > Please let us know your result after upgrading. > > > > Alex > > sB Tech Support > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Roger Hartley > > Sent: Wednesday, August 27, 2003 11:17 AM > > To: '[EMAIL PROTECTED]' > > Subject: Re: [smartBridges] Repeater taking the AP down > > > > I think I'm running the March 03 versions of firmware, not tried an > > upgrade yet. Something is not right here, I'm hoping to figure this out. > > > > Tomorrow is "go live" day and so far I'm not ready to go live, unless > > the rest of my customers don't mind getting shoved offline while I > > diddle around with settings. I can't help but feel I'm missing something > > > > simple. Suggestions? > > > > Martin Moreno wrote: > > > > > WOW thats not good it sounds like something strange is going on I have > > not > > > tried repeater mode yet but wanted to as a test but not on a live > > citcuit if > > > its going to take everyone down with it. > > > > > > Do you have the latest firmware on the APPO in repeater and APPO in AP > > mode? If > > > not what version do you have and can you upgrade? > > > > > > > > > Quoting Roger Hartley <[EMAIL PROTECTED]>: > > > > > > > > >>I'm new to having an aPPO in repeater mode, but it's what I need to > > have > > >>a booth at the county fair and demonstrate wireless internet. No way > > to > > >>get a link directly from the main AP at the space available, but only > > a > > >>few hundred yards away I can get a usuable signal. So I put in an aPPO > > > > >>and tried it in repeater mode. I had trouble associating an aBO with > > it > > >>and then found out that the whole network had gone down when I tried > > it. > > >>I took the repeater offline and the main aPPO came right back to life. > > >> > > >>I tried it slightly more methodically the next time and made sure at > > >>each step the network was working properly. I first put the aPPO in > > >>client/bridge mode and got some really good speed tests. I was doing > > >>fine at nearly the full speed of my T1, so I switched it into repeater > > > > >>mode and made sure that everyone was able to still surf, no problems. > > >>Everything was A-Okay. So I went to the area where my display would be > > > > >>and tried associating to the main AP through the repeater and it went > > >>silky smooth. Then I tried a few speed tests, the first two or three > > >>went well, but then it started slowing down and then came to a halt. > > And > > >>the whole network came to a halt as well. I had to unplug the repeater > > > > >>aPPO to get the network back on line. What am I doing wrong here? > > >> > > >>How is this repeater bringing down the main AP??? > > >> > > >>ANNOUNCEMENT > > >>WISPCON IV - Can You Ping Me Now? Good! > > >>October 27-29, 2003 - Dallas Texas > > >>http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > >> > > >>WISP 101 Boot Camp > > >>September 29-October 3, 2003 - Chicago, Illinois > > >>http://www.part-15.org/train/wisp/101.html > > >> > > >>The PART-15.ORG smartBridges Discussion List > > >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges > > >><yournickname> > > >>To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > >>smartBridges) > > >>Archives: http://archives.part-15.org > > >> > > > > > > > > > > > > Martin Moreno > > > Blazen Wireless > > > 909-907-4106 > > > www.blazenwireless.com > > > ANNOUNCEMENT > > > WISPCON IV - Can You Ping Me Now? Good! > > > October 27-29, 2003 - Dallas Texas > > > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > > > > > WISP 101 Boot Camp > > > September 29-October 3, 2003 - Chicago, Illinois > > > http://www.part-15.org/train/wisp/101.html > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > Archives: http://archives.part-15.org > > > > > > > > > ANNOUNCEMENT > > WISPCON IV - Can You Ping Me Now? Good! > > October 27-29, 2003 - Dallas Texas > > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > > > WISP 101 Boot Camp > > September 29-October 3, 2003 - Chicago, Illinois > > http://www.part-15.org/train/wisp/101.html > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > Archives: http://archives.part-15.org > > > > ANNOUNCEMENT > > WISPCON IV - Can You Ping Me Now? Good! > > October 27-29, 2003 - Dallas Texas > > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > > > WISP 101 Boot Camp > > September 29-October 3, 2003 - Chicago, Illinois > > http://www.part-15.org/train/wisp/101.html > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > ANNOUNCEMENT > WISPCON IV - Can You Ping Me Now? Good! > October 27-29, 2003 - Dallas Texas > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > WISP 101 Boot Camp > September 29-October 3, 2003 - Chicago, Illinois > http://www.part-15.org/train/wisp/101.html > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > > ANNOUNCEMENT > WISPCON IV - Can You Ping Me Now? Good! > October 27-29, 2003 - Dallas Texas > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > WISP 101 Boot Camp > September 29-October 3, 2003 - Chicago, Illinois > http://www.part-15.org/train/wisp/101.html > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > ANNOUNCEMENT WISPCON IV - Can You Ping Me Now? Good! October 27-29, 2003 - Dallas Texas http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm WISP 101 Boot Camp September 29-October 3, 2003 - Chicago, Illinois http://www.part-15.org/train/wisp/101.html The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
