In the simpleStatus, can you try to click the connect Button? Does it
work if it is on the same subnet?

Alex
sB Tech Support
[EMAIL PROTECTED] 
 

-----Original Message-----
From: Martin Moreno [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, September 03, 2003 12:59 AM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Simple Monitor

Sorry not sure if I clarified this enough but the problem is not with
simple 
monitor it is with Simple Status it wont see that the ABO has an
association 
but it does see the IP address of the radio. If it does not see that it
is 
associated when in fact it is and the customer can get out to the web??

Thanks

Quoting Seeni Mohamed <[EMAIL PROTECTED]>:

> Hi Martin,
> 
> With this configuration, you can manage the aBO using simpleMonitor
> using customer's subnet 66.80.XXX.XXX/255.255.255.0. Once you logged
> into the simpleMonitor, you can able to PING to the aBO's IP address
> (even though it set to different IP range). 
> If you logged out, then the PING does not respond and you need to re
> establish the original connection by "repair" option (Local area
> connection status- support- repair).
>  
> Seeni
> sB Tech Support
> [EMAIL PROTECTED]
>  
> -----Original Message-----
> Wrom: VFVWRKJVZCMHVIBGDADRZFSQHYUCDD
> [mailto:[EMAIL PROTECTED] On Behalf Of Blazen Wireless
> Sent: Tuesday, September 02, 2003 8:37 AM
> To: '[EMAIL PROTECTED]'
> Subject: Re: [smartBridges] Simple Monitor
>  
> Yes it is an SB unit it is an ABO customers is on subnet 66.80.xxx.xxx
> 255.255.255.0 gateway 66.80.xxx.1
> Radio is on 10.0.xxx.xxx 255.255.255.0 gateway 0.0.0.0 customer PC can
> see radio IP in smart monitor but can not get software to acknowledge
> that unit is associated?
>  
>  
> ----- Original Message ----- 
> Wrom: JBLVLMHAALPTCXLYRWTQTIPWIGYOKSTTZRCLBDXRQBGJSNBOHM
> To: [EMAIL PROTECTED] 
> Sent: Monday, September 01, 2003 2:21 PM
> Subject: RE: [smartBridges] Simple Monitor
>  
> Is this airBridge unit? The IP address can be on different subnet with
> proper routing or has the default gateway set to 0.0.0.0 if both PC
and
> device is on the same broadcast domain. As a rule of thumb, when you
> encounter problem not able to search in simpleMonitor, do a ping test
to
> check its connectivity.
>  
> Alex
> sB Tech Support
> [EMAIL PROTECTED] 
>  
> -----Original Message-----
> Wrom: KHJYFMYXOEAIJJPHSCRTNHGSWZIDRE
> [mailto:[EMAIL PROTECTED] On Behalf Of Blazen Wireless
> Sent: Tuesday, September 02, 2003 4:53 AM
> To: '[EMAIL PROTECTED]'
> Subject: [smartBridges] Simple Monitor
>  
> Has anyone else tried this software yet? I thought I had a customer
> using it but he tells me it shows the radio is flatline no association
> when he is actually associated? He has a public IP on the PC but a
> private 10.0.xxx.xxx in the radio? Do you also have to put in a
private
> IP on the PC as well?
> Hopefully not because this will take up 3 IPS for each pc? one public
> and private on the PC itself and one private in the radio?
>  
> The funny thing is that the software does see the IP of the radio but
> will not read what it is doing which I assume is because the IP in the
> PC is not on the same subnet as the radio?
>  
> Thanks
>  
> Martin
> Blazen Wireless <http://www.blazenwireless.com> 
> 


Martin Moreno
Blazen Wireless
909-907-4106
www.blazenwireless.com
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