By all means try the new firmware on a couple of units. It seems to be
a cure for what you are seeing with the occasional disassociations.
If you need it, email me off list and I will be happy to send it to you.
Kevin B. Proctor
Customer Service
Internet and International Orders
Electro Comm Distributing Inc
5015 Paris St
Denver CO 90239
USA
Phone: +1-303-371-8182
800-525-0173
FAX: +1-303-371-8158
800-423-8018
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of shoffman
Sent: Monday, October 13, 2003 9:36 AM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Strange
Seeni,
Sorry about delay in responding. We have not been logging this to see
if
its systemic with a particular device or not, but it definitely happens.
Its a pain because I need to do a truck roll to fix it. (Can't talk to
it using simplemonitor because we aren't set-up on our VPN to talk on
the
public Subnet.... we will change that)...
But anyway, we will start tracking it.
Also, we have some interesting stuff happening on a few clients as well
you might be able to help on. (Realize almost 80% of our current stock
of
SB stuff was bought in the May/June time period).
We have this client who runs a DLink Router under the SBTotal.
Everymonth, we see the same thing occur... Dissassociation issues start
occurring. (We have them reset, they operate for a few days, reset,
operate for a few more, etc...).
We end-up replacing the unit. New unit works great for about 3 weeks,
then its starts happening again... We are on our third time (third
replacement) about to occur... thought? When we replace it, we will
RMA
the unit for you guys to look at, but its weird, since it all works
fine,
for a few days....
Scott
ps.. We are running 1.071 frimware (not 1.08 beta)..
-----Original Message-----
From: "Seeni Mohamed" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Date: Fri, 10 Oct 2003 03:55:17 +0800
Subject: RE: [smartBridges] Strange
> Hi Scott,
>
>
>
> If you set the aBT with static IP, there is no way can get the DHCP IP
> (where clients supposed to receive) even if disassociates and re
> associates again. We have not observed or encountered this symptom
> before, because it works very well with fixed IP address.
>
> Did you see this symptom with one particular unit or any other ABTs?
> How old is the aBT unit?
>
>
>
> If this is the case, please use the simpleDeploy or recovery utility
to
> re calibrate the device to the factory default parameters. Using
> simpledeploy or recovery utility will RESET the device to default
> configuration and you need to re configure the unit again.
>
> Then configure the unit as before and please monitor the symptom
> whether
> it behaves as same or not.
>
>
>
> In order to establish better link, you have to bring up the RSSI and
LQ
> level about 75%.
>
>
>
> Please test it and update us the status.
>
>
>
> Best regards,
>
> Seeni
>
> sB Tech support
>
> [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of shoffman
> Sent: Thursday, October 09, 2003 11:26 PM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] Strange
>
>
>
> Forgot to take pics so I could attach, but here is a problem I am
> seeing
>
>
> (one of many with this equipment).
>
>
>
> Have a Cisco AP352 with power amp on towers, using ABTotals as
clients.
>
>
> The AB sees the Cisco fine (-55 dbm) and the Cisco sees the AB ok
> (Signal
>
> Quality is 35%-40% yes we have some interference...., but still this
is
>
> about a -70 to -77 dbm) and besides, that isn't what I am here to
>
> discuss....
>
>
>
> We have patched with new firmware all of our equipment. And I double
>
> checked this one. We gave the SBTotal a static IP (192.168.101.14)...
>
> subnet 255.255.255.0, default gateway 0.0.0.0. Everything was honky
>
> dorey, till I changed it from hard coded ESSI and BSSI codes to a
> roaming
>
> ESSI only (no BSSI).... it disassociated, and re-associated (saw on
>
> Cisco logs). But when it re-associated, it came back with a public IP
>
> address that only my clients PC's should be receiving (I have a DHCP
>
> server dishing those out). And now I am going to have to create a new
>
> tunnel through my front end on that subnet so I can talk to the device
>
> (pain in the ars..), also all my monitoring and keep alive systems for
>
> the device has just gone to sqwuat.
>
>
>
> I have noticed public IP's on associated devices before, but I had
> always
>
> thought, oh... my tech forgot to set it, or forgot to upgrade, or
>
> somehow the Cisco is seeing the IP of the clients PC.. but now I am
> sure
>
>
> that the frickin' Airbridge device ignored the static IP and pulled a
>
> DHCP lease (checked the logs.,. tada there is its MAC address). This
>
> could explain ALLOT of my customer issues since we all know these
> devices
>
> disassociate unless you keep them alive, and all my keep alives are
> based
>
> on private IP's....
>
>
>
> I haven't heard anything from SBTech on this forum lately, but their
>
> input (or flat out denial) would be of interest...
>
>
>
> Scott
>
>
>
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