On Sat, Oct 8, 2016 at 10:33 PM, Ian Collins <[email protected]> wrote:
> On 10/ 9/16 04:08 PM, Nick Hall wrote: > > Hello, > > I've installed SmartOS on a couple of servers now, and for my latest one > got a Dell PowerEdge T130, which is a small server. I booted it up with a > SmartOS USB stick to install but it gets stuck at the "press enter" part of > the SmartOS install. > > The hardware is stable, as far as I can tell, as I've booted Windows and > Linux and ran CPU & memory stress tests for 1 week solid. > > My guess is that something is actually going on with the USB keyboard, and > that the system is still alive. My reason for thinking this is that if I > boot SmartOS in the "noinstall" mode, the keyboard doesn't work but if I > push the power button on the chassis, SmartOS prints some messages about > shutting down and then shuts down the machine normally, so it is still > responding. > > > Looks like a classic case of USB3 only system.. > > When things are "stuck", the keyboard has the caps lock and scroll lock > lights illuminated, and pressing the keys will not change the lights. > > I have tried 3 different USB keyboards. This server unfortunately does not > have PS/2 ports. > > The keyboard works perfectly fine in the BIOS and also in the boot section > of SmartOS where it asks you to choose between the normal boot, noinstall > and KMDB, etc. > > If I boot into KMDB mode, the keyboard works fine -- I can type, at least > early on in the process. If I do "continue" so it boots all the way then > there is no response. I'm not really familiar enough with KMDB debugging to > know how to stop it right before the USB driver is loaded to see if that is > where the failure is or not. > > > I've seen that on a USB3 only system. > > I read a recent discussion on the mailing list about a NUC where the > keyboard wasn't working, but that was a machine that had all USB 3.0 ports. > This T130 server has a number of USB 2.0 ports, but also a couple of USB > 3.0 ports. I'm plugging both the SmartOS USB key and the keyboard into the > USB 2.0 ports. However, there is no option in the BIOS to disable USB 3.0. > > > Bugger. > > It uses Intel's C236 chipset. > > > Which I believe should support USB2 if the BIOS enabled it. > > Anything I should try? I'm making the assumption that the keyboard isn't > responding vs the system hanging based on how the power button makes it > shut down gracefully, but perhaps that is a wrong assumption, I'm not sure. > Thanks, > > > Are there any internal USB2 ports? > > -- > Ian. > > There are 4 USB 2.0 ports on the back and one in front. I had the same thought -- there is an internal USB port so I tried disabling all the other USB ports (which the BIOS lets you do), booting off the internal port and then switching the keyboard on that port once it was booted. Didn't work. The manual isn't clear on if that internal port is 2.0 or 3.0 but there is a review on StorageReview.com that indicates that it is USB 3.0. It seems like if this is really a USB 3.0 problem it is going to affect a bunch of Dell's recent servers (and probably others). Thanks, Nick ------------------------------------------- smartos-discuss Archives: https://www.listbox.com/member/archive/184463/=now RSS Feed: https://www.listbox.com/member/archive/rss/184463/25769125-55cfbc00 Modify Your Subscription: https://www.listbox.com/member/?member_id=25769125&id_secret=25769125-7688e9fb Powered by Listbox: http://www.listbox.com
