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The National Academy’s EMD Protocol New Release:  MPDS Version 11.3 Version 
11.3 Improvements and New Features 




The International Academies of Emergency Dispatch (NAED), which is the leading, 
standards-setting organization for emergency dispatch practice, is proud to 
announce the release of Version 11.3 of the Medical Priority Dispatch System®. 
This latest release, produced by Priority Dispatch Corporation, integrates the 
recommendations published by the American Heart Association (AHA) in the 2005 
AHA Guidelines for Cardiopulmonary Resuscitation (CPR) and Emergency 
Cardiovascular Care. The AHA guidelines are based on the evidence evaluation 
from the 2005 International Consensus Conference on CPR and Emergency 
Cardiovascular Care Science With Treatment Recommendations, in collaboration 
with the International Liaison Committee On Resuscitation (ILCOR).
Through a combination of science review and expert consensus, the NAED has 
developed and approved a dispatch-specific protocol that reflects the new AHA 
guidelines. Notable enhancements include changes to the compressions to 
ventilations ratio of CPR, modifications to breathing evaluation scripts, and 
alterations to instructions regarding compressions and ventilations. Among 
other advantages, these new protocols allow for enhanced evaluation of agonal 
versus effective breathing in the unconscious patient, which facilitate rapid, 
effective treatment of patients experiencing cardiac arrest, and simplify the 
CPR entire process for untrained callers, which was a primary goal of the new 
AHA guidelines.
 
Additionally, the Automatic External Defibrillator (AED) Support Protocol was 
augmented to reflect a consensus recommendation of a single, initial shock, 
followed by a therapeutic two minutes of CPR prior to the next series of 
shocks. This is because evidence now strongly suggests that after four to seven 
minutes of cardiac arrest, compressions may chemically enhance the therapeutic 
value of defibrillation. Because AED use is now recommended for children as 
well as adults, the new protocol instructs callers to retrieve and use, if 
needed, an AED for patients greater than one year of age. Instructions to 
retrieve an AED were further refined by calculating the Cardiac Arrest Quotient 
(CAQ) of individual Determinant Descriptor codes of the MPDS. Research has 
shown that cardiac arrest is more likely among specific codes. Therefore, 
instructions to retrieve an AED can be logically based on such CAQ 
probabilities, and inappropriate AED retrieval can be reduced. 
 
In version 11.2 of the MPDS, released in January of 2005, a standard-setting 
sequence of “Compressions First” CPR was implemented for victims of cardiac 
arrest not likely to be of respiratory origin. Because there was little in the 
way of dispatch-specific recommendations from the AHA at that time, the Academy 
assembled a group of resuscitation and dispatch experts to interpret the 
rapidly evolving science and create a dispatch-specific standard of care. The 
result was a dual pathway of CPR instruction, specific to cardiac arrest 
etiology, that put into practice a relatively new resuscitation concept and 
revolutionized how CPR would be delivered in the dispatch environment.* The 
implementation of version 11.2 put into practice the now evident, critical 
importance of early, uninterrupted chest compressions for victims of cardiac 
arrest. Version 11.3 has built upon these advancements by incorporating the 
latest recommendations contained in the current Guidelines 2005 document.
 
In addition to the enhancements to the resuscitation protocols, the Academy has 
incorporated new AHA first-aid guidelines for elapid snakebite, avulsed teeth, 
prescribed inhaler use for asthma patients, and spinal stabilization for 
victims of trauma into existing protocol. Other improvements include enhancing 
the Stroke Protocol to enable better chief complaint selection, the addition of 
an OMEGA (referral) Determinant Descriptor for carbon monoxide detector alarms 
(without priority symptoms) to Protocol 8, a Key Question order change on the 
Falls Protocol to prevent inappropriate shunting, and the ability of the 
Stab/Gunshot/Penetrating Trauma Protocol to handle OBVIOUS DEATH cases.
 
*For more on the origins of the “Compressions First” model of CPR, see the 
paper entitled: Modified Cardiopulmonary Resuscitation (CPR) Instruction 
Protocols for Emergency Medical Dispatchers: Rationale and Recommendations, 
which is available on the Academy’s web site under the resources/Research 
Articles link. www.emergencydispatch.org

http://www.prioritydispatch.net/index.php?a=pr&g=prmedicalv11_3
 
http://www.prioritydispatch.net/support/pdf/11.3_Release_Notes.pdf (plus 
complet + les changements)
 
Compressions First: 
http://www.emergencydispatch.org/downloads/roppolo_pepe_ac_hed_article.pdf
 
http://www.emergencydispatch.org/articles/pr_AHA_french.htm
 
Aspirin: 
http://www.prioritydispatch.net/support/pdf/Aspirin_Diagnostic_Study_Guide.pdf
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