create a clone on an external disk with a clean system, boot from that and use the machine in the way that causes the problem. If it happens on that 'virgin' system, then I think you're entitled to say it's hardware-related. If not, it's possibly your OS is hosed.

On 2 Jun 2010, at 10:47, David Ransom wrote:

It seems their next suggestion will probably be to completely re- install the System, but I don't really want to go through that again unless it is absolutely essential, having had a nightmare with Adobe's Creative Suite in the past . . . on my old computer I had to prove to Adobe that it was my software (guilty until proven innocent!!!) after re-installing the System.

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