Oh my goodness!

How did you get on?

Was anything recoverable?


On Aug 24, 2:35 pm, Chris Staples <[email protected]> wrote:
> Thanks for the info Sam,
>
> A sorry tale that highlights the need for regular backing up. I always add 
> that it has to be a better option to save an attachment rather than dragging 
> it out of the mail, at least then you get the opportunity to re-name the 
> file. As you say it is highly unusual to see a file without a numeric or 
> letter based name. I can only imagine he had unwittingly highlighted all the 
> characters before the dot and pressed the delete button?
>
> Good luck with the salvage operation.
>
> Chris
>
> On 24 Aug 2011, at 10:16, Sam - MacAmbulance wrote:
>
>
>
>
>
>
>
> > Hi All
>
> > My client has just suffered an extremely bad case of data loss caused by 
> > Parallels Tools, serious enough for me to warn you all in the hope that you 
> > never get caught out by it.
>
> > A client of his emailed him a powerpoint presentation and, for whatever 
> > reason, the filename consisted only of a single dot (I can hear the UNIX 
> > geeks beginning to cry now). He dragged the attachment to his desktop and 
> > it crashed Windows Explorer. He dragged the attachment to his OS X desktop 
> > and again the machine crashed. He restarted to find that his entire Desktop 
> > folder had been wiped. Unfortunately for him he had several hundred GB of 
> > files on his Desktop, including his Parallels Virtual Machine file (don't 
> > ask!).
>
> > For the uninitiated, every folder on a Mac has two invisible files within 
> > it. A file with two dots as the name ".." and a file with one dot ".", two 
> > dots denotes the parent folder, a single dot denotes 'this folder'. By 
> > dragging an item with a single dot into a folder, you essentially replace 
> > 'this folder' with the contents of the single dot file.
>
> > Quite why his client named the file just "." is beyond me; How his computer 
> > allowed him to do so is another thing entirely. As an average user, my 
> > client would've had absolutely no idea of the importance of the . and .. 
> > files, so would never know the consequences of replacing them. It's only 
> > lucky the file wasn't named ".." or he would've lost his entire home 
> > folder, replacing the parent folder of Desktop!
>
> > The really important question is why didn't Parallels Tools warn him of the 
> > impending replacement of the folder he was dragging this file into? I tried 
> > to replicate the bug in Outlook 2011 for Mac, saving the "." attachment to 
> > a folder on the freshly wiped Desktop, I was warned "this will replace the 
> > folder 'test', are you sure you want to do this".
>
> > I haven't tried it with VMWare Fusion so not sure if it's purely a bug 
> > transferring the files between operating systems. It's also a fairly 
> > obscure situation as I've never seen anyone able to name a file simply "." 
> > in all my years of being a nerd.
>
> > Unfortunately, in this case, my client's Parallels Virtual Machine file was 
> > over 100GB, so we had excluded it from Time Machine to keep from filling up 
> > the backup drive (with semi-regular manual backups to a different disk, not 
> > done by the client since Nov 2010). Ironically his Time Machine backup had 
> > also been complaining about free space and had been unable to back up for 
> > over a month (which he informed me of only this morning).
>
> > So, it's off I go to attempt to recover anything i can from the deleted 
> > space on the drive, then recover from his Time Machine backup and restore 
> > his copy of Windows from a year ago.
>
> > MacBook Pro
> > OS X 10.6.8
> > Parallels 6 latest build as of last week
> > 500GB hard drive
>
> > What a difference a dot makes…………………
>
> > Sam
> > MacAmbulance
> > Providing affordable Apple & PC services
>
> > Sam Mullen
> > 07747 778022
> >http://www.macambulance.co.uk
> > [email protected]
>
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