Did you try cmd+V and did you see any I/O error messages? Regards
Sam -- MacAmbulance Sam Mullen 07747778022 [email protected] > On 22 Dec 2014, at 12:04, Derek Cross <[email protected]> wrote: > > Hi Sam > > Thanks for that. > > I tried all your suggestions (apart from replacing my drive), without success. > > I was able to start it successfully with a safe boot (Shift after start-up > sound), and was then able to use Utilities > Verify and Check Disk (no > problems) and Verify and Repair Disk Permissions successfully, but when I > restarted it after this it was back to the white screen and spinning beach > ball. > > Is that it, do you think? > > Cheers, > Derek > > >> On 22 Dec 2014, at 10:48, Derek Cross <[email protected]> wrote: >> >> Many thanks Sam - will try and report back. Keeping my fingers crossed! >> >> Luckily, last night I backed up the important job I was working on to an >> external drive. >> >> And a Merry Christmas to all. >> >> Derek >> >> >>> On 22 Dec 2014, at 10:46, Sam - MacAmbulance <[email protected]> >>> wrote: >>> >>> Could be a bad block on your hard drive, try rebooting holding down CMD + V >>> on the keyboard, the screen will go black with white text and you might see >>> the message “disk 0s2 I/O error”, if you see that then it’s time to replace >>> your drive. >>> >>> If you don’t see it, try rebooting holding down CMD + alt + P + R until you >>> hear the startup chime a second time, then release. If that doesn’t help, >>> try shutting down, remove the power cable for 30 seconds then boot back up >>> again. If that doesn’t help try CMD + R to boot to the recovery partition >>> and reinstall OS X. >>> >>> Regards >>> >>> Sam >>> >>> >>> MacAmbulance Ltd. >>> Providing Affordable Mac/PC Support and Web Development >>> >>> Sam Mullen ACMT >>> +44 (0)7747778022 >>> [email protected] >>> www.macambulance.co.uk >>> MacAmbulance Ltd. is a registered company in England & Wales, registration >>> number 8466597 >>> This email is intended solely for the addressed recipients and may contain >>> privileged or confidential information. If you have received this email in >>> error please notify the sender and delete the email immediately. >>> >>>> On 22 Dec 2014, at 10:34, Derek Cross <[email protected]> wrote: >>>> >>>> Hi Smuggers >>>> >>>> I started doing some Photoshop work on my iMac this morning when the >>>> system suddenly froze. I turned off the iMac by pressing the close down >>>> button at the back of the Mac. Now when I restart it I get a white screen >>>> and the revolving globe thing. >>>> >>>> What do you suggest I should I do to start it? >>>> >>>> Thanks >>>> Derek >>>> >>>> (OS 10.10) >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Sussex Mac User Group" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send an email to [email protected]. >>>> Visit this group at http://groups.google.com/group/smug. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/smug. >>> For more options, visit https://groups.google.com/d/optout. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/smug. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
