No I have not.

Diana


On 2 Feb 2016, at 10:27, Paul Russell <[email protected]> wrote:

Hi Diana - Have you ever had to restore from your CrashPlan backups, e.g. after 
a hard disk failure ? That seems to be when people run into problems, at least 
according to the negative reviews.

Paul

> On 2 Feb 2016, at 10:13, Diana Hart <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> I have been with CrashPlan for several years and cannot remember any problems.
> 
> Diana
> 
> 
> 
> On 2 Feb 2016, at 10:10, Paul Russell <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> Thanks - same here, in that I have multiple Time Machine drives plus 
> occasional SuperDuper backups - the part that’s missing from my backup 
> strategy is the off-site backups. I was hoping to go with CrashPlan, which 
> seemed to be the best of the bunch, but the negative reviews have put me off. 
> I might have to look into a DIY solution.
> 
> Paul
> 
>> On 2 Feb 2016, at 09:43, Jason Kitcat <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Personally I use a combination of things - not trusting any one approach!
>> 
>> So Dropbox for all personal files including Music but not Photo library as 
>> it’s too big. I use iCloud Photo library for online Photo backup.
>> 
>> Then I use external drives for time machine backups and also for occasional 
>> SuperDuper copies of whole machine. I always have at least one drive 
>> off-site at someone else’s house in case of total disaster!
>> 
>> All the best,
>> Jason
>> 
>>> On 2 Feb 2016, at 09:31, Paul Russell <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> All the online backup services seem to get bad reviews (BackBlaze, 
>>> CrashPlan, Carbonite, etc) - does anyone know of a reliable service, or is 
>>> it better to create your own, e.g. using generic cloud storage such as 
>>> DropBox ?
>>> 
>>> Paul
>>> 
>>>> On 26 Jan 2016, at 14:59, Catherine Hunt <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> I also found a number of reviews on Amazon.com <http://amazon.com/>, if 
>>>> anyone's interested. 
>>>> 
>>>> http://amzn.to/1QyV00O <http://amzn.to/1QyV00O>
>>>> 
>>>> Best wishes 
>>>> Catherine 
>>>> 
>>>> Sent from my iPad
>>>> 
>>>> On 26 Jan 2016, at 14:47, Catherine Hunt <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>>> Dear All,
>>>>> 
>>>>> My problems with Backblaze are that they did a safety freeze of my online 
>>>>> backup. They sent instructions for what to do to restore my backup and it 
>>>>> didn't work. This has been going on for over a month and it just seems to 
>>>>> go round in circles. I email support and they reply a couple of days 
>>>>> later. I carry out what they say and it doesn't work. And so it goes on. 
>>>>> I have now got the attached message. 
>>>>> 
>>>>> <Screen Shot 2016-01-24 at 21.26.24.png>
>>>>> 
>>>>> I've been with them since 2009 and I had no problems up to now. However, 
>>>>> I feel I'm losing the will to live with this and I just want a different 
>>>>> solution.
>>>>> 
>>>>> I also have dropbox pro which backs up up to 1 TB. Backblaze was 
>>>>> unlimited backup and I wasn't having to think about how much I had. 
>>>>> Perhaps it would be possible just to use dropbox? I've got 1TB MacBook 
>>>>> drive, 750 GB used. 
>>>>> 
>>>>> Best wishes 
>>>>> Catherine 
>>>>> 
>>>>> Sent from my iPad
>>>>> 
>>>>> On 26 Jan 2016, at 13:11, Tonyp <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>> 
>>>>>> me too! Customer Service OK as well….perhaps caught them on a bad day…we 
>>>>>> all have them!
>>>>>> 
>>>>>> Tony Phillips
>>>>>> [email protected] <mailto:[email protected]>
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On 26 Jan 2016, at 13:09, Phil Ward <[email protected] 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>> 
>>>>>> I’ve always found Backblaze to be pretty good too. What went wrong 
>>>>>> Catherine?
>>>>>> 
>>>>>> P
>>>>>> 
>>>>>> ----
>>>>>> Phil Ward
>>>>>> 
>>>>>> Skype: aphilw
>>>>>> E: [email protected] <mailto:[email protected]>
>>>>>> 
>>>>>> W: philward.biz <http://philward.biz/>
>>>>>> W: audio-icons.com <http://audio-icons.com/>
>>>>>> W: soundcloud.com/philberish <http://soundcloud.com/philberish>
>>>>>> W: peggysdiaries.wordpress.com <http://peggysdiaries.wordpress.com/>
>>>>>> 
>>>>>> • Freelance writer and product designer.
>>>>>> • Contributor to Sound on Sound magazine.
>>>>>> • UK distributor for Veillette Guitars. www.veilletteguitars.com 
>>>>>> <http://www.veilletteguitars.com/>.
>>>>>> 
>>>>>>> On 26 Jan 2016, at 13:03, Graham Street <[email protected] 
>>>>>>> <mailto:[email protected]>> wrote:
>>>>>>> 
>>>>>>> I've also used them for years. Only ever contacted them once or twice 
>>>>>>> and found the response to be excellent.
>>>>>>> Graham
>>>>>>> 
>>>>>>>> Paul Booth <mailto:[email protected]>  26 January 2016 07:59
>>>>>>>> 
>>>>>>>> Can you elaborate on the problems you've had with Backblaze? I've been 
>>>>>>>> using them for years too but have never needed to contact them. I'd 
>>>>>>>> like to know if I can't rely on them if I ever need to.
>>>>>>>> 
>>>>>>>> Cheers,
>>>>>>>> 
>>>>>>>> Paul.
>>>>>>>> 
>>>>>>>> 
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>> -- 
>> Jason Kitcat
>> 
>> @jasonkitcat <https://twitter.com/jasonkitcat>
>> 07956 886 508
>> http://www.jasonkitcat.com <http://www.jasonkitcat.com/>
>> 
>> 
>> 
>> 
>> 
>> 
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