Thanks Eric.

> obviously she will have backed up all her photos, so that shouldn’t be a problem…. ;)

Very funny.


On 21/02/2018 14:38, Svelte Hardcore wrote:
hi ben,

had something very similar with my daughter’s 5c, would similarly bomb out, 
even when trying a DFU - after a fruitless visit to an ‘apple genius’ (“have 
you installed the latest mac OS and itunes?”) i had to bin it and buy her 
another from ebay.

obviously she will have backed up all her photos, so that shouldn’t be a 
problem…. ;)


On 21 Feb 2018, at 14:31, Ben Rubinstein <[email protected]> wrote:

My daughter's iPhone 5c (running iOS 10.3) is trapped in a continual rebooting 
loop. She said that its happened occasionally before, and that letting the 
battery run down completely, then powering it, fixed it. Not this time: we've 
been through that cycle several times, and once it has enough power the apple 
logo appears... then goes black.... then the logo appears.... then it goes 
black. Repeat ad infinitum.

It could be the infamous Telugu bug - some cruel teenage friend - but no reason 
to think so.

Is there a way out of it other than the complete wipe DFU (needless to say she 
hasn't backed it up in a while, would prefer not to lose photos etc)?

Or at least a way to get the photos off before it's wiped?

TIA,

Ben

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