Try the following (in order) and check if the issue’s sorted after each :
PRAM reset : Start up the Mac holding alt+cmd+P+R until hear the startup chime a second time, then let go SMC reset : When the Mac is off, hold down shift+ctrl+alt and push/release the power button once, then left go of the other keys. Wait 10 seconds then start up again Safe boot : Start up holding shift, let go when the Apple logo appears, wait for the Mac to start up normally, restart the Mac normally straight away Reinstall macOS : Start up holding cmd+R, let go when the Apple logo appears, choose a language then select to reinstall a copy of macOS Regards Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 <tel://+447747778022> [email protected] <mailto:[email protected]> www.macambulance.co.uk <http://www.macambulance.co.uk/> MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 5 Sep 2018, at 22:32, Tilly <[email protected]> wrote: > > hi all, > Recently I've had a debilitating problem on my MacBook Pro - the cursor arrow > disappears. I can still see things being highlighted as I move around the > trackpad, and the Tab key helps to select items in e-mail but it slows > everything down and can happen at a crucial moment like when I need to attach > something to an e-mail and send quickly. It suddenly comes back of its own > accord later. Is it a symptom of something? My laptop is a MacBook Pro > (13-inch, Early 2011) running High Sierra (10.13.6) - come to think of it > pretty elderly but going strong!! > Cheers > Tilly > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/smug > <https://groups.google.com/group/smug>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
