I agree about the lovely Zen people. They are incredibly helpful –– and one is 
talking to a real human being, one who cares!

Gilly

31 Castle Street
Wallingford
OX10 8DL
01491 825178
07943 409403



> On 23 Apr 2019, at 09:40, Derek Cross <[email protected]> wrote:
> 
> Cheers Tony, I’ll contact the lovely Zen people.
> Derek
> 
>> On 23 Apr 2019, at 09:34, 'A C Crooks' via Sussex Mac User Group 
>> <[email protected] <mailto:[email protected]>> wrote:
>> 
>> I assume that the printer is actually connected to the WiFi network? If it 
>> is then you should check the routers admin pages to check that the router 
>> sees the printer. 
>> 
>> You could also contact Zen Support as they may help with router settings. 
>> 
>> Regards,
>> 
>> Tony
>> Sent from my iPad
>> 
>> On 23 Apr 2019, at 09:20, Derek Cross <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>>> I’ve recently upgraded my router to cope with my upgrade to high speed 
>>> broadband (via Zen Internet).
>>> 
>>> All has gone well except my wife can’t now print from her MacBook Air OS 
>>> 10.14.3 via wi-fi to her Samsung SCX-3200 printer.
>>> 
>>> Any suggestions for reconnection gratefully received.
>> 
>> 
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