Hi Sam

I think it’s that any movement turns it off.
I’ve suggested she does a factory reset as a start.

Best wishes,
Derek

> On 11 May 2019, at 10:59, Sam - MacAmbulance <[email protected]> wrote:
> 
> Is that any movement whatsoever? Or disconnecting the charging cable to take 
> it somewhere else?
> 
> Sam
> 
> MacAmbulance Ltd.
> Providing Affordable Mac/PC Support and Web Development
> 
> Sam Mullen
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> 
>> On 11 May 2019, at 08:41, Derek Cross <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Morning Smuggers
>> 
>> I recently bought the new iPad mini 5; it’s smashing!
>> 
>> I gave my old iPad mini 2 to my daughter. I deleted my contents, and she set 
>> it up as a new user.
>> 
>> She tells me, it’s working perfectly, but if she moves it, it turns itself 
>> off!
>> 
>> Any suggestions for a remedy gratefully received.
>> 
>> Thanks
>> Derek
>> 
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