Hi Catherine,

I had a similar problem a while ago and it was caused by fluff and lint 
building up in the phone’s lightning port. I’d recommend having a gentle dig 
around in there with a plastic or wooden (not metal) toothpick before talking 
it anywhere. 


> On 7 Nov 2019, at 10:38, Catherine Hunt <[email protected]> wrote:
> 
> Hi Sam - 
> 
> It’s stopped charging and has got the sad red battery symbol. 
> 
> Tried different lightning cables, as well as connecting it to his MBP. 
> 
> No change. Assuming that it’s the battery. 
> 
> Best wishes 
> Catherine
> 
> Sent from my iPhone
> 
>>> On 7 Nov 2019, at 08:47, Sam - MacAmbulance <[email protected]> wrote:
>>> 
>> What’s the issue with it? Has the display stopped registering your finger? 
>> Or is it not booting at all?
>> 
>> Sam
>> 
>> 
>> MacAmbulance Ltd.
>> Providing Affordable Mac/PC Support and Web Development
>> 
>> Sam Mullen
>> +44 (0)7747778022
>> [email protected]
>> www.macambulance.co.uk
>> MacAmbulance Ltd. is a registered company in England & Wales, registration 
>> number 8466597
>> 
>> This email is intended solely for the addressed recipients and may contain 
>> privileged or confidential information.
>> If you have received this email in error please notify the sender and delete 
>> the email immediately.
>> 
>> 
>> 
>>> On 6 Nov 2019, at 13:58, Catherine Hunt <[email protected]> wrote:
>>> 
>> 
>> Hi Smuggers -
>> 
>> My partner’s iPhone 6 has stopped working. Can anyone recommend a local 
>> repair person?
>> 
>> (We’re in Portslade). 
>> 
>> Or would it be better to go to the Apple Store?
>> 
>> Best wishes 
>> Catherine 
>> 
>> Catherine Hunt 
>> Sent from my iPhone
>> 
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