Yes, connected by Ethernet lead to router. I can’t locate a reset button. I’ll ring their helpline on Monday.
> On 2 Jan 2021, at 18:13, Sam - MacAmbulance <[email protected]> wrote: > Have you plugged the ‘main’ devolo adapter into your router with an ethernet > cable? If the second adapter won’t get a signal even in the same socket then > there might be a hardware issue. There is a factory reset button usually > though that’ll re-pair them. > _ > Regards > Sam Mullen > > +44 (0)7747778022 > [email protected] > www.macambulance.com > > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 2 Jan 2021, at 17:42, Virginia Routh <[email protected]> wrote: >> >> I am unable to get Devolo dLAN 550 to connect to the internet. This is >> before I have even attempted to plug it into a socket in the summerhouse. >> At present adapter is in same room as router and when I click on Devolo in >> settings it tells me ‘no internet access’. I suspect it is something to do >> with settings on my router. I have tried turning router off and on again >> but this doesn’t help. Any ideas? >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web, visit >> https://groups.google.com/d/msgid/smug/C98E140C-1BDF-4B6E-A5D2-8EFBA1A19C6E%40gmail.com. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/E0422011-70B0-4330-876A-CF19CF1C8000%40macambulance.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/75A398F1-7317-4D49-A9CF-68DD1C7E957D%40gmail.com.
