Hi Sam,

The "Application not supported" notice has started appearing again. I have just 
taken a photo, which I will send next. (I haven't discovered how to send at 
attachment to an email on iPad).

Gilly


On 1 Jun 2022, at 18:00, Sam - MacAmbulance <[email protected]> wrote:

Hi Gilly

Can you take a screenshot of the error and send it here? Press the power and 
volume up buttons together to take a screenshot (or home button and power 
together if your iPad has a home button)
_
Regards
Sam Mullen

+44 (0)7747778022
[email protected]
www.macambulance.com


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> On 1 Jun 2022, at 17:56, Gillian Snoxall <[email protected]> wrote:
> 
> Thanks Jason.
> 
> I have found that the "Application not supported" notice only appears on the 
> iPad (not on my iMac). Also, it only appears when I first open the iPad from 
> sleep, when there is absolutely no application open. Then I have to close it 
> down again to stop the wretched thing flashing on each time I touch it to 
> turn it off. That seems to work, though it is a nuisance having to close it 
> each time I start it!
> 
> I am pretty sure there is no utility trying to launch, but I don't know how 
> to find out for certain. I have decided to try phoning Apple (in Dublin), 
> which I will do after the weekend. I'll let you know how I get on.
> 
> Meanwhile, thank you for being willing to help.
> 
> Gilly
> 
> 31 Castle Street
> Wallingford
> OX10 8DL
> 01491 825178
> 07943 409403
> 
> 
> 
> 
> On 30 May 2022, at 15:11, 'Jason Davies' via Sussex Mac User Group 
> <[email protected]> wrote:
> 
> 
> On 30 May 2022, at 10:18, Gillian Snoxall wrote:
> 
> Yes, I have turned the iPad off and on again, several times. In fact, I have 
> to do that to stop the notice popping up.
> 
> To tackle this one first, it sounds as if turning it on and off fixes it for 
> a while? Have you noticed a pattern with what you did before it started?
> 
> I wonder if it's some utility like TextExpander which is trying to launch. 
> The best clue is 'whatever you just did' so if it happens again, let us know 
> what that is. You should only get that error when you actually try to launch 
> something that is too old to run so it's odd that it keeps coming up, 
> apparently launching itself.
> 
> Cheers,
> 
> Jason
> 
> 
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