Late reporting - this worked!
thanks Sam,
Ben
On 16/05/2023 12:34, Sam - MacAmbulance wrote:
Longshot, but can you try putting the PPD file into /Users/Shared, then in
System Settings/Preferences when you choose a PPD file, select it from there
*_*
Regards
Sam Mullen
+44 (0)7747778022 <tel://+447747778022>
[email protected] <mailto:[email protected]>
www.macambulance.com <http://www.macambulance.com>
MacAmbulance
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Providing Affordable Mac/PC Support and Web Development
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On 16 May 2023, at 12:30, Ben Rubinstein <[email protected]> wrote:
Thanks Sam, but it's not specific to one machine. All new machines, or
machines that have been completely re-installed, don't recognise the file.
Existing computers, or new computers that have been set up by migration from
an older computer, import the printer definition correctly with all its
details. But adding as a new printer, it is not possible to select the PPD file.
On 16/05/2023 10:01, Sam - MacAmbulance wrote:
You could try resetting the printing system on that Mac. Right-click the
white-space inside the printer list and select Reset.
*_*
Regards
Sam Mullen
+44 (0)7747778022 <tel://+447747778022>
[email protected] <mailto:[email protected]>
www.macambulance.com <http://www.macambulance.com>
MacAmbulance
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
MacAmbulance Ltd. is a registered company in England & Wales, registration
number 8466597
This email is intended solely for the addressed recipients and may contain
privileged or confidential information.
If you have received this email in error please notify the sender and
delete the email immediately.
On 15 May 2023, at 21:32, Ben Rubinstein <[email protected]> wrote:
I've got an old but still perfectly working Xerox printer on my network.
Existing computers can connect to it with full functionality. When adding
the printer to a new computer, there is a "Use:" menu which offers
Auto Select
Generic Postscript Printer
Generic PCL Printer
Select Software...
Other...
Previously the routine was to choose "Other..." and then select a Printer
Description File, a postscript file supplied by Xerox.
But now when I try to set it up on a new computer, and try to select this
printer description file, the file is greyed out in the file selector.
Existing computers where the printer is already set up, still work with it
even though their version of macOS has been updated. But on a computer
that doesn't already have this printer set up, it's not possible to select
this file, and so not possible to set it up properly. I can still set up
the printer as a generic printer, but can't then access all the features.
Does anyone know what the printer set up software is looking for when it
decides whether to allow me to select the printer description file?
TIA,
Ben
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