Hi Madper, Thanks for your reply. Yeah, it has been confirmed in the bug report at https://bugs.launchpad.net/snappy/+bug/1639981. It happens in other regions as well.
Best regards, XiaoGuo On Fri, Dec 9, 2016 at 8:29 PM, Madper Xie <[email protected]> wrote: > Hi Xiaoguo, > > I do believe that you have a good proxy. So just try to use your proxy > when you reproduce the timeout issue again. So that we can know if Mainland > China is the only affected area. > > > - sudo systemctl edit snapd; #adding following configure: > > [Service] > Environment=http_proxy=http://host:port > > - sudo systemctl restart snapd > - If you do only have a socks proxy you can use polipoc as a bridge. > Which will accept http input and redirect it to a socks interface. > - Put following configuration into /etc/polipo/config > > ````` > > logSyslog = true > logFile = /var/log/polipo/polipo.log > proxyAddress = "0.0.0.0" > proxyPort = 8118 > socksParentProxy = "127.0.0.1:1080" # please modify this line as > needed. > socksProxyType = socks5 > ``````` > > On Fri, Dec 9, 2016 at 7:46 PM, Shuduo Sang <[email protected]> > wrote: > >> Not sure if there are CDN deployed in China to accelerate Ubuntu Core >> store. If there are, the issue need be resolved by CDN vendor. If there are >> not, please help to deploy some. Network issue really make Chinese >> developer and Ubuntu Core taster frustrated. >> >> On Fri, Dec 9, 2016 at 3:54 PM, XiaoGuo Liu <[email protected]> >> wrote: >> >>> Yes, at one time, it was consistent that it did not work at all no >>> matter how many times I tried, and it was quite embarrassing during a >>> training session. I thought it was network problem. After some time, it >>> became OK. >>> >>> On Fri, Dec 9, 2016 at 3:46 PM, Manik Taneja <[email protected] >>> > wrote: >>> >>>> >>>> >>>> On Dec 8, 2016, at 11:13 PM, Michael Nelson < >>>> [email protected]> wrote: >>>> >>>> On Fri, Dec 9, 2016 at 5:39 PM Manik Taneja <[email protected]> >>>> wrote: >>>> >>>>> On Dec 8, 2016, at 8:21 PM, Oliver Ries <[email protected]> >>>>> wrote: >>>>> >>>>> Hi >>>>> >>>>> On Thu, Dec 8, 2016 at 6:31 PM, XiaoGuo Liu <[email protected] >>>>> > wrote: >>>>> >>>>> Hi, >>>>> >>>>> I do not know how many of you have met the issue. When I try to >>>>> install an app from the store, it comes me an error like: >>>>> >>>>> liuxg@ubuntu:~$ sudo snap install tensorflow-demo --devmode --beta >>>>> error: cannot install "tensorflow-demo": Get >>>>> https://search.apps.ubuntu.com/api/v1/snaps/details/tensorfl >>>>> ow-demo?channel=beta: net/http: request canceled while waiting for >>>>> connection (Client.Timeout exceeded while awaiting headers) >>>>> liuxg@ubuntu:~$ sudo snap install tensorflow-demo --devmode --beta >>>>> error: cannot install "tensorflow-demo": Get >>>>> https://search.apps.ubuntu.com/api/v1/snaps/details/tensorfl >>>>> ow-demo?channel=beta: net/http: request canceled while waiting for >>>>> connection (Client.Timeout exceeded while awaiting headers) >>>>> >>>>> This has been usually because of CDN issues afaik. The store team >>>>> should able to confirm shortly. >>>>> >>>> >>>> In this case, it's an issue just with the initial connection from the >>>> client to search.apps.ubuntu.com, before following any CDN url to >>>> download the snap. I also tried to reproduce around 40mins after XiaoGuo >>>> and couldn't. >>>> >>>> After trying to reproduce, I checked the apache logs for >>>> search.apps.ubuntu.com and saw that during that time it only ever saw >>>> requests which resulted in 200 replies: >>>> >>>> http://paste.ubuntu.com/23602216/ >>>> >>>> There were no relevant errors in the error log that I could see, nor >>>> does our monitoring show any high load at the time, so unless apache isn't >>>> logging timeouts, I suspect the requests weren't getting through to >>>> search.apps.ubuntu.com for some network-related reason, but I'm keen >>>> for someone else on the store team to check the networking and logs. >>>> >>>> We have seen this before intermittently, so please if you see a client >>>> timeout as above, add your data to: >>>> >>>> https://bugs.launchpad.net/click-package-index/+bug/1639981 >>>> >>>> and we'll keep digging. >>>> >>>> Just to add, I have seen this issue intermittently a few times before. >>>> Next time, I'll capture logs and add to the bug. Please list out all that >>>> you need captured.. >>>> >>>> >>>> Thanks! >>>> -Michael >>>> >>>> >>>>> Can you check status.snapcraft.io to see any outages around the date >>>>> you experienced this? >>>>> >>>>> >>>>> I just did a quick test on my classic Ubuntu (AMD64) and was able to >>>>> download & install the snap just fine. >>>>> >>>>> >>>>> In fact, I have met this this problem a number of times, and sometimes >>>>> it works fine. Also, my colleague said to me that he gets the same issue >>>>> sometimes. What is the root cause for this? >>>>> >>>>> >>>>> it might be good to get this into a bug report with all relevant >>>>> information (distribution, architecture, network setup (traceroute?) and a >>>>> timestamp so server logs can be matched. >>>>> >>>>> let us know the id and the team will be looking at that asap. >>>>> >>>>> thx, >>>>> Olli >>>>> >>>>> -- >>>>> Snapcraft mailing list >>>>> [email protected] >>>>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >>>>> an/listinfo/snapcraft >>>>> >>>>> -- >>>>> Snapcraft mailing list >>>>> [email protected] >>>>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >>>>> an/listinfo/snapcraft >>>>> >>>> -- >>>> Snapcraft mailing list >>>> [email protected] >>>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >>>> an/listinfo/snapcraft >>>> >>>> >>>> -- >>>> Snapcraft mailing list >>>> [email protected] >>>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >>>> an/listinfo/snapcraft >>>> >>>> >>> >>> >>> -- >>> XiaoGuo, Liu >>> >>> -- >>> Snapcraft mailing list >>> [email protected] >>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >>> an/listinfo/snapcraft >>> >>> >> >> -- >> Snapcraft mailing list >> [email protected] >> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >> an/listinfo/snapcraft >> >> > > -- > Snapcraft mailing list > [email protected] > Modify settings or unsubscribe at: https://lists.ubuntu.com/ > mailman/listinfo/snapcraft > > -- XiaoGuo, Liu
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