Then it sounds like it's her equipment and they just don't want to admit it. B/C the sat. itself doesn't have a ghost or messed up picture. If it did, I would have the same picture (if she were using direct tv) and Charles would have the same picture she was getting. It's somewhere in the equipment or the cables.
but wouldn't that be the satellite cables? (yes the equipment has cables) because if you have satellite reception you don't have cable per say so the problem lies in the satellite equipment.
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