At 08:51 AM 1/8/2005 -0500, Pete McNeil wrote:
>
>The campaigns your talking about are very aggressive - which is to say
>that the sources, uri, and structure of the messages are changed
>frequently, so they are going to get past filters more frequently than
>other messages... I believe we are making progress developing some
>generalized heuristics for these campaigns though...
>
>If you have a sample of something that you see as a chronic problem
>then please attach it as a zip and send it to support@ so I can see if
>there's something special about it.
>
>If you have ideas for broader black rules that you would like added to
>your rulebase then please let us know... The rules that we add to the
>core rulebase are designed to avoid false positives on all of the
>systems we know about... often we can be much more aggressive on an
>individual basis.

  I would like to attack this more aggressively. The increase we've seen in
spam getting through over the last week has brought on a dramatic increase
in customer complaints. What different approaches might I be able to take?

Thanks,

-- 
Kirk Mitchell-General Manager    [EMAIL PROTECTED]
Keystone Connect                 Unlock Your World
Altoona, PA  814-941-5000   http://www.keyconn.net


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