On Thursday, March 16, 2006, 5:18:00 PM, Roger wrote:

RM> I just found out that when you are reporting received spam to
RM> [EMAIL PROTECTED], you should remove the "Received:" header added by your
RM> mail server. Otherwise you might create a rule that filters all mail from
RM> your mail server.

Yikes - that's not true. We only rarely ever examine the received
headers in submitted spam - and then only when we're verifying some
other hunch we're following. We almost exclusively focus on the body
of the message content and it's coding.

Rarely, but none the less it happens, we will pick up a domain that is
spoofed in submitted spam or otherwise entangled in the message.

Submitted spam is never processed automatically - so when this does
happen it is always human error - and we are very careful with our
procedures to make sure it doesn't happen.

Occasionally one slips through and if that happens the rule is moved
to a special rule group so that it can never happen again.

Hope this clears things up a bit.

Thanks,

_M



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