> Please excuse me for wanting more detail about the Outlook > attachment trick, but would you mind attaching this message > to a response so that I could look at the headers and such?
The full headers are a usefull thing if a customer ask me why he has received a certain message that he doesn't want. One trick is to let the user select at least two messages that he don't want receive anymore. If the user click on the forward-button in the Outlook-toolbar both messages will be attached with full headers into a new empty message. The user has to complete recipient and subject and go. If there is only a single message there's another way: Drag&Drop (but for certain users seems too complicated). Create a new empty message. Go back to the inbox and click on the unwanted message. Keep pressed the mouse button and drag them in the task bar over the new empty message. Wait until the empty message pops up and then move the mouse over the message body. Release the mouse button. Keep in mind: If you try to explain this to certain users by telephone you will feel like someone who try to explain how to balance a pencil on the nose. Markus ############################################################# This message is sent to you because you are subscribed to the mailing list <[email protected]>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>
