[sniffer] Re: Declude header not modified correctly

[Herb Guenther]

I will try that, and we do have a maint contract.  Interestingly the email you get back with your support incident tag talks about moving to a new tool where you log on to submit a ticket, but I don't see that tool on the declude site so far anyway. Thanks all, Herb Darin Cox wrote: Ping them on the Declude list for the lack of response, and CC David Barker for a response.  He seem to be the best means ot getting results these days.   What version are you running?  Understandably you'll only get a response if you're running the latest 3.x or 4.x, as older versions are no longer supported. Darin.     ----- Original Message ----- From: Herb Guenther To: Message Sniffer Community Sent: Monday, October 16, 2006 5:58 PM Subject: [sniffer] Re: Declude header not modified correctly It is frustrating because sniffer is catching them and they are not getting marked so they still end up in the ol inbox.  Have opened some tickets at declude a few times and never got a response.  So no one has a magic bullet on this one? Herb Kami Razvan wrote: We see that a lot too.. we run 2.14   Kami From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf Of Darin Cox Sent: Monday, October 16, 2006 5:44 PM To: Message Sniffer Community Subject: [sniffer] Re: Significant increase in false positives We see this occasionally with Declude 1.82.  What version are you running? Darin.     ----- Original Message ----- From: Herb Guenther To: Message Sniffer Community Sent: Monday, October 16, 2006 5:35 PM Subject: [sniffer] Re: Significant increase in false positives Hi Darin; Not seeing a lot of false pos messages, but there are lots of spam messages sneaking through our system because  declude is not modifying the header correctly.  It is adding a header stub to the bottom of the message so that users mail client filters which look for the modified subject line is not working.  Anyone else having that issue? Herb -- Herb Guenther Lanex, LLC www.lanex.com (262)789-0966x102 Office (262)780-0424 Direct This e-mail is confidential and is for the use of the intended recipient(s)only. If you are not an intended recipient please advise us of our error by return e-mail then delete this e-mail and any attached files. You may not copy, disclose or use the contents in any way. -- Herb Guenther Lanex, LLC www.lanex.com (262)789-0966x102 Office (262)780-0424 Direct This e-mail is confidential and is for the use of the intended recipient(s)only. If you are not an intended recipient please advise us of our error by return e-mail then delete this e-mail and any attached files. You may not copy, disclose or use the contents in any way.