And I'll defend your right to take your stupid thinly
disguised bash-ad-infinitum and post it anywhere than
to this alias.

I think we all get the point by now.  Sal doesn't
need this, he's human and he's doing the best he can.
Even if there are problems in his generally excellent
business, you don't have to run him and everything he 
stands for into the ground over and over. 
Its becoming sadistic.

The only thing that may be lacking in 
Sal's operation, considering the viscissitudes of the
trade, might be a polished frontline ordering system.
Everything else is as good as can be expected in this
hobby or much better.  So why don't you focus on the
positive?

Any perceived negativity comes from Sal's being swamped, not 
from being a jerk.  I can't speak for Sal's business, maybe he 
needs some help dealing with the phone load, but 
unfortunately, many people WANT to talk to Sal, 
and recognize it is a priviledge, as I, for one, do.

Sal probably doesn't know exactly how to satisfy all the
needs of all his customers.  Who knows, maybe NSP will
improve and be everything to everyone.  Maybe Sal will
polish other aspects of his operation as much as he has
the points I've already touted. But give him a break.
Let him assimilate the swarm of assaults.

I think ultimately your negativity or "bad karma" if you 
will, will come back to you.  Your is definiately a
slanderous assault, and I hope you really live your
life by some moral highgound that entitles you to it,
because it does to damage to another human being.

I'm sure you are not perfect, and one of these days,
just for some error in your ways someone, or many people
may rip you an open wound and keep dumping salt in it,
like you're doing.  One way or another life is certain
to give you a lesson in humility, since you take on
the role of jealous god with such cavalier disregard,
you probably are in serious need of that lesson.

-Paul


Bob Germano wrote:
> 
> WOW!  What a variation of inputs on NSP.  Ranges from "burn him at the
> stake" to "have pity on him guys, he has to make a living too".
> 
> I believe Mr. Van Leeuwen's response is dead on the mark.  NSP could be
> the the best of the best, but they elect, by action, to be much less.
> My name  was added to the list of "won't shop there any more" in
> September 1999.
> Sal's responses on the list are very interesting as he claims to support
> the model industry in many ways, it's just customers, it appears,  he
> can't get a handle on.  I will defend his right to do business his way,
> and I have also exercise my right to take my business and money to any
> place except NSP.
> 
> And Sal, your WED 1:42 post was a great word picture and I have no doubt
> it's 100% true; your catalog is the best I have ever seen and you do
> have great toys.  The only ingredient that appears to missing is
> customer relation/support equal for all.  Did the bash hurt business?,
> could be, but I have seen many vender get praises here also.  So, who's
> actions can turn the bash positive?
> 
> And thanks Scott Marshall for the humor!
> 
> Bob Germano
> 
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