I have always had great service from Horizon from ordering stuff to getting
radios repaired and tuned. One of the many reasons i switched back to JR a few
years back. Support a great company that supports soaring.
Mark Miller
----- Original Message ----
From: tony estep <[EMAIL PROTECTED]>
To: "soaring@airage.com" <soaring@airage.com>
Sent: Wednesday, March 12, 2008 5:53:01 PM
Subject: [RCSE] Great service from Horizon
Last weekend I ordered a receiver from the Horizon website, but my fat fingers
clicked on the wrong item (top pins vs end pins). I realized this on Sunday
when it was too late to do anything about it. Monday morning I called them, and
I got really good service. It took the efforts of several folks to track down
my erroneous order (which, like Elvis, was just about to leave the building)
and get the right stuff in my package. I talked to three representatives, all
of whom were very helpful. About an hour later I got a call saying they had
straightened everything out and all was well. The next day I got my package
with the right goodies. Thanks, Horizon.
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