At 07:50 PM 6/6/01, Tom Hoopes wrote:

No one gives as good customer service as he does. No one.


>Hi All,
>
>I've been off RCSE for quite sometime. I've been dreadfully busy with work, in
>a good sort of way.
>
>I just returned from the IHLGF and re-subscribed to see what kind of noise
>would result from another great contest. All of the TPG crew deserve a big
>hand
>for their work, foresite, and organization. The DLG stuff worked just fine,
>perhaps less carnage than I've witnessed in the past.
>
>I was a bit dismayed to see that Karlton has become the proverbial "whipping
>boy" on RCSE again. Part of the success of the IHLGF came as a result of kind
>hearted souls, such as Multiplex, Maple Leaf Design, Bludartar, Thermal Gromit
>Works, Dave's Aircraft Works, M&M Glider Tech, and RC-Direct. Perhaps they
>might see some sales due to their involvement, but probably not enough to
>offset their financial contributions. I know a bit about the internal
>financial
>workings after three Soar Utahs, which by the way, wouldn't have happened
>without some of these same supporters. So thanks a bunch!
>
>Anyway, back to Karlton. After the first day of the contest, Karlton brings
>out
>these silly rubberband launched gliders. He hands them out, throws in the
>prizes for a spirited little competition, directs the contest, performs the
>cheerleading duties, all at his own expense.
>
>When we were done, most of the kids running around the field became the
>recipients of the "competition planes". The next morning, some of the same
>kids
>were still out flying the planes, so Karlton organizes another "junior"
>contest
>and throws in the prizes as well. One of the young daughters of our local club
>member won the Teddy electric kit. What pray tell, did Karlton have to gain?
>Maybe a little girl's beaming smile? That ought to pump up sales...
>
>I have talked with Karlton Spindle on the phone, in person and via email. I
>have flown with Karlton and timed for him. I have bought from Karlton Spindle
>and he has delivered with perfection. A few years back, I hacked up a
>Multiplex
>Helios that I bought from him while converting it to total energy detection. A
>simple phone call to Karlton to order a new Helios case resulted in him hand
>deliverying me a new case at the Pasadena 2-day, for free!
>
>Karlton doesn't walk on water, he is *not* faster than a speeding bullet, nor
>can he leap tall buildings in a single bound, at least I've never seen him. He
>is a consumate salesman who has taken a big risk starting a new business
>venture (Multiplex) catering to our little sport. Multiplex USA/Critter Bits
>(Karlton's company) is not Tower Hobbies with numerous employees and hulking
>warehouses.
>
>I live a thousand miles away from Karlton. I am not related to Karlton. I have
>no stock in Critter Bits or Multiplex USA. I receive no compensation from
>Karlton (if I could get some free cool MPX stuff I would be the first one
>professing Karlton's ability to leap tall buildings in a single bound,
>though).
>
>I just thought for those of you who don't know Karlton first-hand, he's a heck
>of a nice guy.
>
>Oh Karlton, you can plan on a couple of Hoopes Wing Connectors for the raffle
>from me.
>
>Life's way too short to miss stopping to smell the roses.
>
>
>Tom Hoopes ([EMAIL PROTECTED])
>
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Matthew Orme
Aveox Electric Flight Systems Inc. http://www.aveox.com
31324 Via Colinas, #104 Westlake Village, Ca 91362
(818) 597-8915 x 102 Fax:(818)597-0617 mailto:[EMAIL PROTECTED]
"Mr. Town, A toy airplane, is a thing you wind up with a key, and it rolls 
along the floor"

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