It is with regret that I am writing to inform you that Joltage will be discontinuing its Wi-Fi subscriber and provider services effective at the end of this month. We will therefore no longer be able to support your operations as a venue for individuals to gain wireless access to the Internet.
Within the next several days we will be remitting to you any earned but unpaid revenue from previously billed subscriber sessions. From this point forward, however, we will no longer be billing subscribers for any future hotspot usage, and as such, we will no longer be accruing any revenues on your behalf. Your hotspot will now automatically enable free access by any former Joltage subscriber as well as new visitors. Please note that this is only a transitional phase, and that as of March 1, 2003, unless you take action, your hotspot will no longer permit Internet access sessions for wireless users. If at this point you would like to open up your network to provide uncontrolled free to access to any visitors, simply uninstall the Joltage provider software on your host computer, by going to "Add/Remove Programs" in the Control Panel, and selecting Joltage for removal. Then reinstall your access point according to the manufacturer's directions. Otherwise, to enable you to continue revenue-generating operations with the least possible disruption, I am enclosing a list of alternative back-end software and service providers, in the hope that at least some of their offerings will fit your needs. Joltage was founded with the vision of offering individuals the opportunity to gain fast and inexpensive wireless Internet access almost anywhere, while providing a significant incentive to operators such as yourself to make wireless hotspots widely available. We still believe in that vision -- perhaps now, more than ever. Unfortunately, it appears that it will take substantially longer than expected for the significant numbers of users we anticipated on such a network to materialize. And because of the difficult economy, we are no longer able to finance our operations as we had once hoped we would be able to. All of us at Joltage appreciate your willingness to dream with us and hope that you are able to continue providing this valuable service to your customers. With best wishes, Andrew Weinreich Founder & Chairman Joltage
