Thanks Stephen! Btw - I believe I did get some incomplete snipped portions of your answer from ADN support. But now I actually understand what I'm supposed to try. Plus I got the answer in a couple minutes. My case with ADN is on day 6 now! You guys need to solve the broken telephone there. It causes a huge amount of frustration and wasted time for us.
On Tue, Jun 19, 2012 at 1:12 PM, Stephen Blair <[email protected]>wrote: > In case my answer was not forwarded to you yet. > Btw, I've never seen this error reported before. > > > > > > This script error is coming from the Send To panel. > > [cid:[email protected]] > > > Then Send To panel is a NetView view (an embedded IE browser) that shows > the OneClickStatus.html page. > The script that causes the error is defined in the body of that HTML page. > > I've assumed the Send To panel is shown, because Softimage is updating the > Send To panel, which forces the script to run. > > Here's how the Send To panel looks when there is no status to report (when > Softimage is not connected to Maya or 3ds Max or Mudbox): > [cid:[email protected]] > > The Send To panel when there is a status to report: > [cid:[email protected]] > > > > > > When you have problems with the Render Manager: > > - Exit Softimage > > - Open a Softimage command prompt > > - In the Softimage command prompt, run runonce.bat. > > runonce.bat re-registers DLLs and Softimage objects. I have had several > other support cases where users complained about missing panels in the > Render Manager, and runonce.bat fixed those problems. That is one reason I > suggest trying it. > > In this case, I'm also assuming that the Render Manager worked fine until > you got the script error. So the script error somehow "messed up" > Softimage, and I'd like to see if runonce.bat restores the Render Manager > to working condition. > > > > > - Start Softimage and check if the Render Manager works again. > > - If not, please check the Plugin Manager. In the Plugin Tree, > under Factory Root, do you see the Render Manager addon? Are all Render > Manager plugin items loaded? > > [cid:[email protected]] > > > > From: [email protected] [mailto: > [email protected]] On Behalf Of Nicolas Burtnyk > Sent: June-19-12 4:06 PM > To: [email protected] > Subject: Intermittent "script" errors > > Hello list, > > One of our developers is having a problem where every once in a while > (once or twice a day, sometimes more), he gets an error ( > http://imgur.com/cmuaZ) saying: > > Script Error: An error has occurred in the script on this page. > Line: 79 > Char: 4 > Error: Script aborted. > > Once he gets this error, XSI no longer works correctly (e.g. render > options don't show up when you go to Render > Render Manager...), even > after quitting and restarting XSI. He has to reboot his machine for things > to return to normal. > > have any of you ever run into this issue? > Any idea what might be causing this error? > > Thanks! > > -Nicolas >
