Admittedly this is not a phenomenon specific to Soft. In the early days of Maya the first course of action, recommended by support when we had bizarre issues, was to delete or rename the prefs directory. It often helped and having done this enough times and having manually edited the userPrefs script file several times I came to the conclusion that it was not a clear explanation to say that the userPrefs file was corrupt or the actual fault.
I think it's possible to suggest that settings saved in the file, that might otherwise be fine by themselves, when combined with other saved settings might have contributed to cause and effect. The point being that the problem potentially wasn't the contents of the prefs file itself or the file being corrupted somehow, but how or in what order some values were being saved and then reloaded that revealed obscure or bizarre issues in the software. This is all hypothetically speaking, of course. -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES) Mymic Technical Services NASA Langley Research Center __________________________________________________ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Matt Lind Sent: Wednesday, April 17, 2013 1:41 PM To: [email protected] Subject: RE: unresponsive under win7 Something really needs to be done about that clearing XSI preference folder workaround. We should never have to do that, yet it's the first suggestion for just about everything when something goes wrong. If defaults.xsipref is that fragile, then perhaps it should be redesigned to be less corruptible. Matt -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Chia Sent: Tuesday, April 16, 2013 7:02 PM To: [email protected] Subject: RE: unresponsive under win7 Hi Sebastian, Could you give us some info? Like any repro steps? And what's your machine specs? Also have you updated your graphics driver and cleared the XSI preference folder? Regards, Chris -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sebastian Kowalski Sent: Tuesday, April 16, 2013 10:28 PM To: [email protected] Subject: unresponsive under win7 it doesnt matter if I have aero switched on or not, soft is unresponive, switching to other apps in the background or freezing up when running some heavier (even when they are running only on one thread) sims and/ or try to cache. and sometimes its not even writing the caches. its not crashing, it is coming back at some point (end of framerange) is this something only my side, or is somebody experiencing the same? its so frustrating! s.
