No.  I wasn't in debug mode as this problem only occurred on select scenes.  We 
do not use ICE or Python either.

Most scenes open and function as expected, but we have a small number of scenes 
that contain something that causes events to stop functioning when they're 
opened and the problem persists until you restart softimage.

Since the problem disappeared by deleting my softimage user profile, it seems 
to be related to a plugin cache or whatever it is softimage maintains in that 
regard.  Either the cache was corrupt, or the presence of a certain type of 
data/scenario in the scene triggers a certain logic which doesn't work so well 
with that cached data.


Matt




From: [email protected] 
[mailto:[email protected]] On Behalf Of Steven Caron
Sent: Friday, November 22, 2013 12:00 PM
To: [email protected]
Subject: Re: Events/updates stop working

were you debugging a scene and had any of the 'scene debugging' options on in 
the preferences? this preference is getting reset when you rename the user 
profile.

On Fri, Nov 22, 2013 at 11:49 AM, Matt Lind 
<[email protected]<mailto:[email protected]>> wrote:
With more time to study the problem comes more details.

Scenes I create behave normally on all computers in the studio, but when I 
receive a certain set of scenes from others, the problem shows up.  One of my 
office mates is affected the same way from those problem scenes.  We both have 
Dell precision workstations but of different vintages.  The person who created 
the problem scene has no issues whatsoever, nor does anybody else with his 
brand of computer/motherboard (alienware).

One of the scenes exhibiting the problem is quite simple - a character rig 
acting as a stand-in for enveloping armor/clothing pieces.  No custom tools 
living in the scene other than the custom properties we've been using for 
years.  Everything else is native softimage tools and data.  All other scenes 
using the character rig do not exhibit the problem.


Deleting my user profile (renaming, more like it) and letting Softimage 
auto-generate a new one seems to have cleared up the issue, but would like to 
know why this happens.


Matt





-----Original Message-----
From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Luc-Eric Rousseau
Sent: Friday, November 22, 2013 9:43 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Events/updates stop working
baffling.
the only thing I could think of is if something is causing a messagebox to pop 
behind the softimage window, or some other plugin is doing custom UI (PyQT?) 
because it sounds like a message queue constipation problem.

On Thu, Nov 21, 2013 at 10:34 PM, Matt Lind 
<[email protected]<mailto:[email protected]>> wrote:
> On Thu, Nov 21, 2013 at 6:46 PM, Matt Lind 
> <[email protected]<mailto:[email protected]>> wrote:
>
> We have an issue on select scene files where once they are loaded,
> events (including PPG events) are no longer triggered, and any updates
> to the viewports are one click behind.  For example, pressing 'R' to
> reset camera in a viewport doesn't take effect until you click somewhere in 
> the UI.
> Once the problem is present, the only solution is to restart Softimage
> as the problem persists the rest of the session.  Most of our scenes
> behave normally, but we're getting more and more with this particular problem.
>
>
>
> I seem to remember a similar problem occasionally happening in
> Softimage
> 2010 SP1.  Anybody remember what caused the issue and the solution?


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