Solid Angle Support has a lot of experience with these sorts of issues. https://www.solidangle.com/support/
Sounds like a missing DLL dependency, or a DLL conflict. Do you have the VC 2010 runtimes installed yet? On Mon, Apr 20, 2015 at 12:57 PM, Dave Sisk <[email protected]> wrote: > Hopefully someone here has some experience with this sort of issue: > > We're setting up some new workstations with Softimage 2015 SP1 and SItoA > 3.4.0 2015, and I'm getting an error on startup, as follows: > > // ERROR : 2006 - Unexpected failure. - [line 53 in > C:\pipe\softimage\workgroups\arnold\Addons\SItoA\Application\Plugins\ArnoldTools.js] > // ERROR : 21000 - Unspecified failure - [line 4 in > C:\pipe\softimage\workgroups\arnold\Addons\SItoA\Application\Plugins\ArnoldCommonShaderDef.js] > > Additionally, Softimage says it cannot find the sitoa.dll library although > it it is present and accounted for. > > Any advice you guys can send my way would be most appreciated. >
