Softimage has begun littering my remote file system with files.
The file is
0 bytes
No extension
Gets created in the Scenes directory of whatever is set to be
the default database
Creates the file when Softimage is started, assuming a default
database is defined
It will only create it in a database on a remote system (ie
SMBD)
If the default database is defined on a filepath on the
localhost, no file is created, ever.
If no default database is defined no file is created
The files do not get deleted when SI closes.
The naming convention is very similar to that of the dmp file
SI creates upon startup in the user directory
For example:
[hostname][14random numbers]
But with no extension
It is created at practically the same time as the dmp file
SI 2013, 2014, and 2015 are doing it
It has never done this before, there is no evidence of any file
like this having been left behind before.
Changing the default database causes the file to be created in
the Scenes directory of that database when it restarts.
The dmp files are being deleted properly on close, but these
are not.
I’m entertaining the idea that Softimage is not creating the
file, but I can’t see how.
Maybe this is normal but it is unable to delete the file for some bizarre
reason?
Has anyone seen this before?
--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.
From: [email protected]
[mailto:[email protected]] On Behalf Of Ponthieux, Joseph
G. (LARC-E1A)[LITES II]
Sent: Thursday, April 21, 2016 1:46 PM
To: [email protected]
Subject: RE: file load error
So this is bizarre…
I can save files into the remote database from inside SI. That scene which was
just saved is readable until I close and reopen SI, at which point the newly
saved scene is a share violation after restart.
I can save something new again after the restart, the saved file is immediately
readable while the other files in the same Scenes folder are off limits.
Wash rinse repeat, same deal. It’s like the only files that are readable are
those created during a session. What’s up with this???
--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.
From:
[email protected]<mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Ponthieux,
Joseph G. (LARC-E1A)[LITES II]
Sent: Thursday, April 21, 2016 1:27 PM
To: [email protected]<mailto:[email protected]>
Subject: RE: file load error
Not at the moment.
I’ve rebooted several times. No improvement.
--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.
From:
[email protected]<mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Eric Turman
Sent: Thursday, April 21, 2016 1:21 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: file load error
Hi Joey,
From time to time we get this here at Element X as well, even when a lock file
was not there. One of the hypotheses is that it might be latency issues from
when the network is getting thrashed during heavy renders. In all cases
however, we have been able to try again and it will work without a share
violation after another try or three. Will it eventually open without a share
violation for you as well?
Cheers,
-=Eric
On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II]
<[email protected]<mailto:[email protected]>> wrote:
Today I went to load a scene inside Softimage (2014SP2) and got this error:
A share violation has occurred for
DL:\path\filename.scn.
OK
It occurs for all databases and paths located on a remote system, but does not
fail for any database locally.
I can access the drive and file via windows, the error only occurs inside SI.
It occurs whether 2014 or 2013 so is not specific to an install.
In the Scenes directory of the default database I see files generated with the
machine name and a 14 digit number appended to the name. These files are 0
bytes and they never get deleted when the software closes. A lock file maybe?
The files just keep accumulating. Deleting them never helps, they return the
minute the software is started. No change in access to the files.
I’m sure this must have has come up before. Any ideas?
--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.
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