Hi, Below is a very hot requirement with one of our Clients If you feel any of your consultants are a good match for this position, do respond me with an updated resume along with the best *contact details, current location, availability status, and visa status* ASAP
*Help Desk Support* *Location: Salt Lake City, Utah* *Duration: 7 months* Requirement Details: Desktop support responsibilities include; Imaging new PCs or laptops, hardware/software setup and configuration, remote control, and phone support to trouble shoot and resolve issues. Minimum Qualifications: This position requires a minimum of 5 years experience as a hands-on Desktop Support Technician working in an enterprise class environment with personal computers, laptops, and blackberries. Must be competent in troubleshooting hardware issues, connectivity issues, and application issues in *Windows XP operating systems in a Novell*environment. Must have a demonstrated ability to communicate well verbally and in writing. Needs excellent attention to detail and the ability to learn new technologies quickly, have a good understanding of networking essentials. Direct experience with *Windows XP, Novell Netware, ZEN, Console One, Outlook, and MS Office products through 2007* required. Desired Qualifications: *Microsoft MCSE and A+ certifications.* Troubleshoot complex hardware, connectivity and application issues. . Provide second-level support to the Help Desk for complex PC issues. . Delegate responsibilities to appropriate team members and provide status to supervisors and clients. . Determine the appropriate analysis, modeling, and techniques for obtaining results. . Recommend solutions regarding new technologies and system solutions for meeting business needs. . Build new PC assets in accordance with business requirements, replace outdated equipment and manage technology obsolescence. . Image new PCs or laptops, hardware/software setup, configuration and remote control. . Assist in implementing moderately complex to highly complex projects. . Develop processes and procedures according to corporate standards. . Consult with Clients on various application/software options. . Gather data on systems issues, define alternative approaches, assess business impact, recommend cost effective solutions, and develop and implement those solutions. * * *Thanks & Regards,* *Saritha *Agile Enterprise Solutions, Inc || "Ensuring Client's Success"|| Ph: 630-242-3952 Ext:219 FAX: (630) 206-2397. *[email protected] <[email protected]> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Software Quality Assurance Center" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/software_qa_center?hl=en -~----------~----~----~----~------~----~------~--~---
