Dear IANA Customer, ICANN strives to continuously improve its delivery of the IANA functions. We have engaged Ebiquity, an independent research firm to run our 2016 customer survey and [email protected] will send you an invitation to participate early next week. Ebiquity is committed to protecting the confidentiality of all respondents in line with the Code of Conduct of ESOMAR and CASRO. This means data is reported to ICANN in aggregate, so that all opinions are confidential and not attributed to any specific individual. Also, based on your feedback from last year, Ebiquity has upgraded its SSL/TLS certificate to SHA-2 (256-bit encryption). We appreciate your time and helping us improve the delivery of the IANA functions. If you have any questions or concerns, please contact me at [email protected]. Sincerely, Marilia Hirano
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