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The "Unsubscribing from mailing lists" page has been changed by HossMan: http://wiki.apache.org/solr/Unsubscribing%20from%20mailing%20lists?action=diff&rev1=1&rev2=2 Comment: tweaks == Unsubscribing steps == - Several people lately have had trouble unsubscribing from one of the Solr mailing lists. Chris Hostetter provided the information upon which the following is based: - There are several things to be aware of: + Subscribing and unsubscribing are handled automaticly using the Apache EZMLM list manager. Please see the [[http://lucene.apache.org/solr/discussion.html|Discussion page]] of the Solr website for hte specific subscribe/unsubscribe addresses for each list. + + A few tips to be aware of... * Sending an unsubscribe request will trigger an automated response requesting verification. You must reply to the special email address that sends this automated verification requests in order to complete the request. - * In order to unsubscribe, you must send your unsubscribe request from the exact address used to subsribe -- not an alternate address that forwards to your current address. If the address you attempt to unsubscribe is not currently in the subscriber list, the automated emails will mention this. + * Simple unsubscribe requests only work if the request from the exact address used to subsribe -- not an alternate address that forwards to your current address. If the address you attempt to unsubscribe is not currently in the subscriber list, the automated emails will mention this. + * If a quick and Simple unsubscribe doesn't work, try sending an email to {{{name-of-list-h...@lucene.apache.org}}} - * If you are unable to unsubscribe through the automated email system, please help us understand what went wrong so we can try to fix it. Did you try emailing solr-user-digest-help@lucene first? Did you get any automated response when you emailed solr-user-digest-unsubscribe? Did you get any response after replying with verification? Did the reply get caught in your spam filter? + * If you are unable to unsubscribe through the automated email system, please help us understand what went wrong so we can try to fix it. Did you try emailing {{{name-of-list-h...@lucene.apache.org}}} first? Did you get any automated response when you emailed {{{name-of-list-unsubscr...@lucene.apache.org}}} ? Did you get any response after replying with verification? Did the reply get caught in your spam filter? - * In order for the list owners to intervene and manually unsubscribe you, you need to provide the "Return-Path" header from a message you are recieving from the list(s) you wish to unsubscribe to -- if there are multiple lists, then you need to provide an example of the "Return-Path" header from at least one message on each list. + * Worst case scnerio, you nca contact the "list owners" at {{{name-of-list-ow...@lucene.apache.org}}}. In order for the list owners to intervene and manually unsubscribe you, you need to provide the "Return-Path" header from a message you are recieving from the list(s) you wish to unsubscribe to -- if there are multiple lists, then you need to provide an example of the "Return-Path" header from at least one message on each list.
