Title: Re: [SonicWALL]- Pinging
Many thanks.  It works like a charm.  I tried something similar when I first got this TELE2 last October but I couldn't get it to work and when I asked SonicWall tech support, they insisted it couldn't be done because it was "disabled for security reasons and there are absolutely NO workarounds"  (and I wasn't knowledgeable enough about the SonicWall line to contradict them--I knew that, theoretically, the TELE2 should've been able to handle it and you've just proven it by giving me explicit instructions). SonicWall tech support just excels at either not bothering to answer at all (I have outstanding, open support requests dating to 2/24/2002) or stonewalling me (like above).  I've gotten more support from this independent list than from SonicWall, which doesn't put the company in very good light.  I wish WebRamp (my previous firewall vendor) hadn't been bought out by Nokia and I wish I hadn't bought a SonicWall product to replace it (partly due to the terrible tech support and partly due to the fact that with firmware 6.2.0.0, they broke VPN capability by disabling MacPGP connectivity and refusing to fix it or provide workarounds--one of their selling points to me originally--I had to find out about the workarounds here in this email list).

At 12:33 -0500 03/27/2002, Scott Milewski wrote:
 
Kok-Yong,
 
The rule is actually called "Ping".
To enable this rule, click on the Access button, then on the Add Service tab.
From the Custom Service drop-down, choose Ping.
Once you have updated this, click on the Services tab.
Find Ping (which should now be added) and in the Public LAN Server filed, fill in the LAN IP Address of your SonicWALL.
When you ping the WAN IP now from the outside, there should be a reply.
Not the most secure, but it does the job.
 
Scott Milewski
Systems Engineer
ValCom, "A Technology Management Services Company"
South Portland, ME  04106
"Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information upon it." (Samuel Johnson)
PGP Key available upon request
Date: Tue, 26 Mar 2002 16:41:53 -0500
From: Kok-Yong Tan <[EMAIL PROTECTED]>
Subject: RE: [SonicWALL]- SonicWALL
Reply-To: [EMAIL PROTECTED] --============_-1194942722==_ma============
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
I'm curious about this: According to SonicWall tech support, the
TELE2's WAN interface is ALWAYS unpingable from anywhere (WAN or LAN)
and there's nothing I can do to change this. The Stealth option
isn't it because I've tried switching it off and rebooting and my
TELE2's WAN interface is still unpingable. This is the entry from
the onboard help file:
Stealth Mode
By default, the SonicWALL Internet Security Appliance responds to
incoming connection requests as either "blocked" or "open". If you
enable Stealth Mode, no response will be made to inbound requests,
thereby making your network "invisible" to potential attackers.
I can always ping the LAN interface from the LAN but I can never ping
the WAN interface from either the LAN or from the WAN. What access
rule did you change to allow it to be pinged?


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