Hi All,
I have a
client who recently changed ISP.
They have a Dlink DSL-300 DSL
modem and a Sonicwall SOHO3 (firmware
6.3.1.4).
I can't
establish a PPPoE connection to the
new ISP, however experienced no problems with the previous
ISP.
(therefore I'm confident that the hardware can work
together properly in the way it is currently
configured)
The New ISP suggests that the problem
maybe the way Sonicwall tries to establish it's PPPoE connection.
Sonicwall gave me some message about changing the MTU
setting on the sonicwall and client computers (???)
I tried re-setting
and re-configuring the Sonicwall from scratch without any success
connecting.
I
tested using the DSL-300 with a PPPoE
client on a laptop and had no
problems connecting(without the sonicwall).
The errors in
the Sonicwall log are something like "PPPoE LCP Link Down" and "Failed
to establish PPPoE session".
The new ISP
recommends using PPPoA, but also supports PPPoE. I can't see any option for
PPPoA in the Sonicwall, are there any plans for this to be included in future
firmware releases?
I have also
tried using a DSL-500 (which makes the connection itself instead of bridging to
the Sonicwall), then I had problems with VPN, but that is a whole different set
of problems.
Is there
something unusual or different about the way Sonicwall tries to create a PPPoE
session?
Are there any
connection settings that I might need to configure or
change?
Regards
Lyndon Baty
| PO
Box 65, Sutherland Sydney, NSW 1499 | |
|
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