----- Original Message -----
Sent: Monday, November 25, 2002 2:38
PM
Subject: RE: [SonicWALL]- Help, if you
can!
Have
you set the WAN ethernet set to a fixed media (100/100/Full/Half) rather
than Auto?
I
would start there.
Paul
I have a customer with BellSouth DSL with
PPPoE. Every now and then they are issued a new IP address, which
locks up the SOHO3 25V, both on the LAN side and WAN side. The box
just freezes, resulting in their internal network traffic being blocked as
well. The trickiest thing about it is that it will work with no
problems for up to a week, then will have the problem multiple times in a
single day...so it is incredibly intermittent and
unpredictable.
Here are some of the specifics about how the
box is configured:
PPPoE
VPN enabled
1 VPN SA to another PPPoE device
GMS Managed
1 VPN SA to a GMS server
DHCP enabled
In working with SonicWall, we have changed a
plethora of settings but have not found a resolution. They sent me a
new SonicWall, but the problem persists. My most recent change was to
assign each PC a fixed IP, thinking that DHCP might be to blame...or at
least to possibly avoid their network freezing when the box
crashes.
Has anyone else experienced anything like
this? If so, what did you do to remedy it?
Utterly stumped,
---
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11/14/2002
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