The remotes you are having a problem with, are they random units, or all on
DSL or all on Cable?

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of Scott R. Morgan
Sent: Wednesday, December 11, 2002 9:34 AM
To: [EMAIL PROTECTED]
Subject: [SonicWALL]- Problem with dropped VPN Connection

Let me preface this that this SA has worked for going on 4 months. We
are running a Pro 200 as our hub and tele3's as our spokes in a VPN
configuration.  At our remote office sites, I have the Sonicwall set up
to disallow any direct internet access, instead routing all network
traffic through the VPN SA to the Pro200.  The remote locations are set
up with static IP addresses on either DSL or Commercial Cable modem
accounts.

Now, we will lose the VPN connection and only when we hard power off the
Sonicwall at the remote location can we get a VPN connection to
complete.  It will then, for no reason suddenly drop the connection and
not reconnect.  I cannot figure out whether it is a problem with our ISP
or the Tele3.

Here are our settings:

At the remote location, we use a SA set up as follows:
IPSEC Keying Mode - IKE Using Pre-Shared Secret
IPSEC Gateway - Points to Pro200
Phase1 DH Group - Group1
SA Lifetime (secs) - 28000
Phase I Encryption/Auth - 3DES & MD5
Phase I Encryption/Auth - Strong Encrypt and Auth  (ESP 3DES HMAC MD5)
Radio Button Selected - Use this SA as default route for all internet
traffic
Under Advanced Settings:
Checked - Enable Windows Networking (NetBIOS) broadcast 

At the Pro200:
IPSEC Keying Mode - IKE Using Pre-Shared Secret
IPSEC Gateway - Points to Static IP Address assigned to Remote Tele3
Phase1 DH Group - Group1
SA Lifetime (secs) - 604800
Phase I Encryption/Auth - 3DES & MD5
Phase I Encryption/Auth - Strong Encrypt and Auth  (ESP 3DES HMAC MD5)
Networks Added:
192.168.3.0 255.255.255.255
Under Advanced Settings:
Checked - Enable Windows Networking (NetBIOS) broadcast
Checked - Forward Packets to Remote VPN
Default LAN Gateway - 192.168.1.1 (This is our Corporate Web proxy
server)



Here is the Log file from the Pro200 when the Tele3 connects:

12/11/2002 11:03:44.880 IKE Responder: Begin Main Mode Phase 1         
12/11/2002 11:03:45.464 IKE Responder: Main Mode Phase 1 Done         
12/11/2002 11:03:45.608 IKE Responder: Begin Phase 2         
12/11/2002 11:03:45.608 IKE Responder: Accepting IPSec proposal
(RemoteTele3IP) (Pro200IP) 
12/11/2002 11:03:45.768 IKE negotiation complete. Adding IPSec SA. Phase
2 Done (Pro200IP)  (RemoteTele3IP) lifeSeconds=604800 remote range:
(192.168.3.1 - 192.168.3.254)   
12/11/2002 11:07:50.432 IKE Initiator: No response - remote party
timeout or SA mis-match (Pro200IP), 500 (RemoteTele3IP), 500     
12/11/2002 11:07:58.432 IKE Initiator: No response - remote party
timeout or SA mis-match (Pro200IP), 500 (RemoteTele3IP), 500     
12/11/2002 11:08:11.432 IKE Initiator: No response - remote party
timeout or SA mis-match (Pro200IP), 500 (RemoteTele3IP), 500   


Can anyone here help me in figuring out where my network is breaking?

Thanks

Scott R. Morgan
[EMAIL PROTECTED]
SUPERIOR RESTAURANT MANAGEMENT SERVICES
(512) 443-3979
(512) 416-9621 (Fax)

USPA A-29450
Only a skydiver knows why the birds sing....
They don't have to repack a parachute every time they land!!!



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