Walmart in Africa: Unpacking the Monolithic Market – By Matt Mossman


March 19, 2013









Walmart’s recent arrival in South Africa was in many ways like the
company’s arrival in any other market: contested and controversial.
Nonetheless it was also a milestone for retailing in the country and
for Africa as a whole. Whilst the question of Walmart’s corporate
strategies and ethics is paramount for many, the world’s largest
retailer setting up on the world’s poorest continent could spur
progress in infrastructure as well as improve regional-integration
groups’ efforts to counter corruption and improve border crossings.
There may be potential victims amongst South Africa’s retailing and
manufacturing sectors, but Walmart’s arrival could bring tangential
benefits for consumers across the continent.

The notorious American retailer bought 51% of South Africa’s Massmart
in 2011, spending $2.4bn on a company that has 340 stores in 12
sub-Saharan countries. After unions protested, Walmart accepted some
restrictions and pledged spending on training programmes for locals,
in order to win approval for the acquisition from regulatory
authorities.

Even with 15% growth in sales at Massmarts in the last six months of
2012, Walmart’s sales have been underwhelming. Analysts in South
Africa’s investment community had expected faster and bigger
increases, but might have overestimated Walmart’s ability to compete
in Africa. Or perhaps Walmart needs more time to implement its
strategies, such as opening more distribution centers and introducing
groceries at some of its stores.

Disbursements have begun from the R240mn fund Walmart was ordered to
establish to help local suppliers, but there, too, it seems early for
a verdict on whether Walmart’s presence will cause job losses. For a
start, though, Walmart has sent some suppliers to its US headquarters
to learn about the company’s buying methods, and South African
businesses have already reported closer scrutiny of their existing
practices in order to boost efficiency and logistics. One example is
night deliveries. They save time and money, but were uncommon
previously in South Africa due to nighttime carjackings.

In August 2012, the company announced a $313mn expansion plan in
Africa that will add 40 stores on the continent by the end of 2013.
Massmart had previously joined other South African retailers such as
Shoprite and Pick n Pay in expanding beyond South Africa, but now the
pace has quickened.  Woolworths plans to double its presence outside
South Africa to 104 stores within three years. Shoprite, the largest
retailer in Africa by sales, opened a store in Kinshasa in 2012, and
Pick n Pay moved into Mozambique and Mauritius.

Retailers want to provide a consistent look, experience and product
selection as much as possible and that means buying goods manufactured
on a large scale. Walmart has pledged to use local products where it
can, but Africa’s small manufacturing capacity suggests an increased
reliance on imports, and therefore higher demand at African ports.
Shipping seems likely to be the ideal choice for the retailers because
it is cheaper than overland transport and avoids delays, breakdowns
and bribes. Multiple African countries have plans to expand their
ports or build new ones, and if all follow through on their plans
capacity could double in the next decade. On the east coast in
particular there will be competition: port projects are underway in
Kenya, Tanzania and Mozambique, each of them seeking to capture
revenue from shipping to interior countries. South African ports are
set for expansion as well.

Retailers also favour ports because African trade and supply chain
logistics rely on them for the distribution of goods and services.
Finding the right balance between reaching the biggest number of
potential shoppers and also keeping freight costs low could mean
targeting only the largest cities, and that is Walmart’s entry
strategy. Retailers grappling with this are indirectly addressing a
question investors in developing markets have about whether to
evaluate Africa as one market or many.

Some people think Africa’s 1bn strong population and emerging middle
class signal consumer purchasing power that should rival China and
India, and that is partly why Walmart’s 15% jump in sales can be
considered disappointing. Retailers cannot find that kind of growth in
mature markets, and that’s why Walmart has come to South Africa. But
the argument that Africa’s consumers constitute a monolith of rising
buying power would be strengthened if internal transportation
challenges were eliminated, allowing freer movement of goods. That
means more road and rail, but better border crossings as well. Chinese
and Indian consumers buy products that have crossed only one border,
if any.

Groups such as the Economic Community of West African States (ECOWAS),
and the Southern African Development Community (SADC) have not only
put convergence of customs procedures on their agendas but also
harmonization of product standards, and the retailing trend could
provide an incentive to get this done faster. Again, that would be
good for more than just retailers if countries with less stringent
standards adopt more protective ones.

South Africa would have the most to gain vis-à-vis other African
countries in this scenario because it would open up more opportunities
for goods from the country’s manufacturers, and reinforce a perception
that it can serve as a gateway to Africa. South Africa already
considers itself to be such a place, but economic growth and improved
infrastructure elsewhere have business leaders fearing it may lose
that status.

 Matt Mossman is an emerging-markets analyst focused on Africa and on
natural resources.

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