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World Press Freedom Day

Kenyan Authorities in the Dock Over Hate Speech


Was enough done to counter incitement and intimidation online during
recent elections?

By Judie Kaberia, Nzau Musau - International Justice - ICC



ACR Issue 347,

3 May 13













After ensuring that last month’s general election went off peacefully,
the authorities in Kenya have come in for criticism for failing to
curb the wave of hate speech that spread over the internet.

After ethnic animosities were voiced on social networking sites like
Twitter and Facebook, commentators say too little attention was paid
to the threat posed by online rather than conventional media.

“The government was caught off guard,” Mark Irungu, a digital media
developer at the media development organisation Internews, told IWPR.
“Mainstream media after 2007 was properly taken care of [with efforts
to stop hate speech]. We forgot about this other giant that was just
chilling over there – the social media. Somehow we did not see the
warning signs.”

The bloodshed that followed Kenya’s last presidential election in
December 2007 meant the authorities were all too well aware of the
media’s potential to incite violence.

Official media across the country were blamed for inciting strife.
More than 1,100 people were killed and 650,000 others were displaced
as the disputed ballot result triggered violence along ethnic lines.

After peace was restored with an agreement to form a coalition
government, one outcome of the violence was the National Cohesion and
Integration Commission, NCIC, set up in 2008. Its mandate was to cool
ethnic tensions and help reconcile communities across the country.

Section 13 of the law establishing the NCIC makes it illegal to use
threatening, abusive or insulting words, acts or materials liable to
stir up ethnic hatred. Section 62 outlaws speech intended to incite
feelings of contempt, hatred, hostility, violence or discrimination
against any person, group or community on the basis of ethnicity or
race.

Under the law, offenders can be given a three-year prison term, a fine
of up to one million Kenyan shillings, 10,000 US dollars, or both.

HATE SPEECH SHIFTS FROM PRINT TO WEB


Since the 2007 election, Kenya’s traditional media sector has done a
lot to clamp down on hate speech. According to Umati, a Nairobi-based
online monitoring group, this concerted effort has driven the
extremists onto the internet.

In the latest elections which took place at the beginning of March,
there was no repeat of the chaos of five years ago. But while towns
and communities across the country remained peaceful, old ethnic
tensions spilled out online. The Umati Project reported large numbers
of threats and incitements to violence on social media networks.

“Much of the ‘violence’ shifted to the online space, especially
Facebook and Twitter,” the Umati Project’s report for March said.

In November 2012, 28 per cent of a sample of 792 online statements
monitored by Umati contained one or more examples of “dangerous
speech” – a term the group uses to describe statements that
characterise a group in derogatory terms or contain direct threats.

“The hallmark contained in most [offending] statements was when the
speaker suggested to his [or] her audience that they face a serious
threat or violence from another group,” Umati reported in November.

Umati reported that the incidence of “dangerous speech” media rose
sharply as the election approached. The vote on March 4 was followed
by a prolonged count, and then a legal challenge that was not resolved
until the end of the month.

The Umati group reported that the language used online during this
four-week wait period grew steadily more intimidatory.

“In previous months, the most rampant call to action has been the call
to discriminate, whether via insults or stereotypes,” the report said.
“Of note is the sharp increase in calls to kill that has been
witnessed in March.”

Following the ballot, the tensions grew so strong that the Catholic
church convened a conference of its bishops in Kenya on March 21 to
condemn the ongoing “hate on social media”.

The rapid rise of hate speech in virtual media is linked to the recent
increase in internet access in Kenya and the widespread use of
smartphones. Both have opened up new ways for people to vent anger,
particularly at times of heightened anxiety like elections.

“In 2008, there were eight million Kenyans using mobile phones. Today
there are over 30 million,” Angela Crandall, project manager at Umati,
told IWPR. “There are more Kenyans using social media platforms as a
communication tool.”

The NCIC is currently investigating six people whom it suspects of
spreading hate speech online.

As this unwelcome phenomenon has taken off, there are questions about
whether Kenya’s laws, police, and the NCIC have kept pace, or whether
they have remained too focused on conventional media.

“As a website developer who understands how computers work, I think
more would have been done in mitigating this,” Irungu said. “If
deliberate efforts [and] proper machinery were put in place, most of
the people [spreading hate] would have been tracked.”

One of the six individuals the NCIC is investigating is the well-known
Kenyan blogger Dennis Itumbi. The NCIC has accused Itumbi of “posting
threatening messages” on a Facebook account, which it alleges were
“intended to cause ethnic hatred among various communities”.

In an interview with IWPR, Itumbi denied the allegations, insisting
that none of his posts constituted hate speech, and asked the NCIC to
identify the offending material.

He acknowledged that social media platforms were now the preferred
medium for anyone wanting to intimidate or divide communities. And the
authorities, he said, “lack the competence, the will, the technology
and the agility to tame online hate speech in a dynamic world of
technology”.

For example, he said, the government had failed to acquire the
software needed to monitor blogs and social media sites. The
offenders, he said, were “aware that they can beat them in the game”.

POLICING THE WEB


While the Kenyan authorities are well aware there is a problem, they
say they face a number of practical challenges in tackling hate speech
online.

Stanley Cheruiyot, Kenya’s assistant police commissioner, admitted
that the tactics adopted for the election period were not geared
towards internet offences.

“We prepared to provide physical monitoring of hate speech,” Cheruiyot
said, explaining that this meant police were issued with recorders to
monitor political rallies. “But the offence mutated… it was displaced
to social media. The police are not trained so much on monitoring
online hate speech.”

Kenya’s Director of Public Prosecutions, Keriako Tobiko, says that
investigating cases, collecting evidence and prosecuting offenders
requires both legislation and technology that are not yet available in
the country.

Noting the progress made with monitoring offensive language in the
traditional media, he suggested that the police might now need a
dedicated “cyber crime unit”.

Kenyan laws, too, may need to be revised to cover forms of crime and
evidence relevant to the digital era. One challenge has been the
reluctance of judges to accept electronic evidence in court, and some
cases have been dismissed as a result.

“Our laws have been lagging behind technologically,” Tobiko said.
“There is a need to amend them to be in tandem with technology and
enable speedy admission of electronic evidence.”

“It is very difficult to monitor and collect evidence,” he said. “The
authors of such stories in most cases are anonymous and post hate
messages from discrete sources.”

Kyalo Mwendi, NCIC’s assistant director for legal matters and
complaints, agreed that investigating anonymous posters was
time-consuming and costly. He acknowledged that the government did not
have the required software and said it was difficult to obtain the
names of suspected offenders from internet service providers or mobile
phone operators.

However, according to Umati, the majority of the offending material is
not posted anonymously. The group’s research in November 2012 showed
that 90 per cent of those indulging in “dangerous speech” on the
internet did not bother to hide their real identities.

“The lack of caution when speaking online suggests that the speakers
are not considering the negative impact their statements could have,
nor are they worried about being associated with the dangerous
statements they make,” the report noted.

Irungu believes the government now needs to invest more in tackling
online offences. He believes it is not as difficult as it seems, and
points out that even anonymous posters have to provide details like
email addresses and telephone numbers when they join a social media
site.
“We need to be in line with the times we are living in,” Irungu said.
“Cyber crime is likely to shoot up.”

TACKLING THE ROOTS OF HATE


Others, however, argue that the medium where hate speech appears is
less relevant than the fact that people are still engaging in it.
That, they say, is the real issue that needs to be addressed.

Crandall of the Umati Project says the focus should be on long-running
problems that cause tension and animosity.

“Taking too short of a view of hate speech and only focusing on the
symptom will ignore the root causes which are in issues such as land
[ownership], youth unemployment, and impunity;” Crandall said.
“If these larger issues are addressed, constructively discussed and
adequately tackled, then I think over time, hate speech may decrease.”

Leading figures at the NCIC, meanwhile, have suggested that the scale
of the online hate speech problem has been overstated.

“I would be hesitant to say that there is post-election violence
taking place on the blogosphere,” Milly Lwanga, deputy chair of NCIC,
said. “I would say there is a lot of tension and people now feel free
to talk rather than be gagged. Our concern right now is to ensure that
this discussion does not veer off to entrench animosity among our
peoples.”

Examining the content of internet posts suggested that “a lot of these
conversations you are seeing on social media are not really hate
speech if you apply the law”, Lwanga said. “The yardstick for hate
speech in the law is the potential and capacity of those utterances to
cause ethnic hatred.”

Lwanga said that rather than going after everyone who posts
threatening messages, the commission has been working with bloggers to
get such posts removed. However she played down the threat posed by
the some of the more aggressive conversations online.

She added that a balance must be retained between “checks on hate
speech and promotion of freedom of speech and expression”.

Alice Nderitu, who heads educational programmes at the NCIC, said the
commission could not force people to live in harmony; this was
something they would have to decide to do themselves.

“People pay too much attention to prosecution,” she said. “The things
we are doing under the education focal point may not have an immediate
impact, but it will certainly have a huge impact in a few years to
come.”

Henry Maina, director of Article 19, the London-based organisation
that promotes freedom of expression, told IWPR that neither laws nor
policing would solve the real problems.

“We need to ask ourselves: what is it that divides Kenyans to the
extent that how they communicate with each other is offensive?” Maina
said. “There are latent issues in society. If they are not addressed,
Kenyans will continue to express them whatever the platform.

“The police are not always going to be there to investigate every
small conversation that turns abusive. That would not be the proper
use of state resources,” he concluded. “We are pushing this thing of
hate speech too far.”

Judie Kaberia is Kenya Coordinator for ReportingKenya.net and Special
Projects Reporter at Capital FM in Nairobi.

This article was produced as part of a media development programme by
IWPR and Wayamo Communication Foundation in partnership with Capital
FM.


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