Santi Saez wrote:
Hi Cliff,
El 9/2/09 18:07, Clifford Perry escribió:
Apache log files, tomcat log files - the traceback with details of what
happened when you see the ISE is within those log files. It is also
typically emailed a copy of the traceback.
Find the traceback, feel free to share and we can see if the problem
stands out to us or clues of what is happening by looking.
Full catalina.out is available at:
http://pastebin.com/f377cd03a
And Apache log at:
http://pastebin.com/f44fc6551
We're using Spacewalk 0.4 upgraded from 0.3, do you need more info to
help solving this issue?
# rpm -qa spacewalk
spacewalk-0.4.2-3.el5
Regards,
example.com - - [09/Feb/2009:18:36:27 +0100] "GET
/rhn/software/packages/Details.do?sid=1000010176&id_combo=2488|1707|
HTTP/1.1" 500 5620
# at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
# at java.lang.Thread.run(Thread.java:636)
# Caused by: java.lang.NullPointerException
# at
com.redhat.rhn.frontend.action.rhnpackage.PackageDetailsAction.execute(PackageDetailsAction.java:68)
# at
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
# ... 40 more
# 2009-02-09 18:37:22,635 [TP-Processor12] ERROR
org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[action]
- Servlet.service() for servlet action threw exception
# java.lang.NullPointerException
# at
com.redhat.rhn.frontend.action.rhnpackage.PackageDetailsAction.execute(PackageDetailsAction.java:68)
# at
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
# at
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:237)
"I get a "Internal Server Error" when:
Systems -> Software -> List / Remove -> Select a package
Only occurs when selecting packages that aren't in channels, packages
that are in a channel does not cause this error."
Ohh - well - I bet I could reproduce this - care to file a bugzilla?
The issue is that you have packages installed on a client system which
do not have packages uploaded on the Spacewalk system. So you go look at
the systems package profile, click on to select a specific package -
this performs a DB lookup for more details. Sounds like we did not make
a proper lookup on if we know details or not - get a Null (or empty
data) and this results within the ISE. Other than uploading the package,
no short term solution, or stop doing that - please file the bug and
hopefully we can get it fixed.
Cliff
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