I work for a company that does business world wide. Some of our Eastern European and Asian users have had major problems dealing with customers. I discovered that the problem was in a group CHARSET_FARAWAY rules. I have changed my local spamassassin.cf to include: score HEADER_8BITS 0 score HTML_COMMENT_8BITS 0 score SUBJ_FULL_OF_8BITS 0 score UPPERCASE_25_50 0 score UPPERCASE_50_75 0 score UPPERCASE_75_100 0 score CHARSET_FARAWAY 0 score CHARSET_FARAWAY_HEADER 0 score HTML_CHARSET_FARAWAY 0 score MIME_CHARSET_FARAWAY 0 The 8BIT and the UPPERCASE rules are mentioned in documentation like user_prefs.template but the CHARSET_FARAWAY rules are not. If anyone has discovered other rules that are unfair to certain parts of the world, please let me know. Thanks Charles
