Bugs item #833346, was opened at 2003-10-31 10:22
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=833346&group_id=61702
Category: Outlook
Group: Outlook 008
>Status: Pending
Resolution: None
Priority: 5
Submitted By: Scott (secclest)
Assigned to: Mark Hammond (mhammond)
Summary: winfax + spambayes causes error upon exiting Outlook
Initial Comment:
Every time I exit Outlook I am greeted with
�Microsoft Outlook has encountered a problem and needs
to close. We are sorry for the inconvenience.�
Error signature:
AppName: outlook.exe AppVer: 10.0.4510.0
ModName: dccmsp32.dll
ModVer: 10.0.2000.929 Offset: 00005346
I am running Windows XP Pro/Outlook XP both with the
latest and greatest patches and updates.
----------------------------------------------------------------------
Comment By: Tony Meyer (anadelonbrin)
Date: 2005-02-10 14:54
Message:
Logged In: YES
user_id=552329
We haven't heard from the original reporter of the bug for some
time. Without the requested information, there really isn't much
we can do. If anyone does provide further information, please
also change the bug status back to "Open".
----------------------------------------------------------------------
Comment By: Mark Hammond (mhammond)
Date: 2004-01-20 16:46
Message:
Logged In: YES
user_id=14198
I'm not sure if these are our specific issue, but:
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2001110911391704
has information about a bug in WinFax 10.02 relating to
Office XP, and information how to obtain an upgrade, or work
around it.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;221201
has information about a bug in WinFax 9.02 relating to Office XP
----------------------------------------------------------------------
Comment By: DONNA P HAMMEL-DAVIS (dpdhamm)
Date: 2004-01-15 10:22
Message:
Logged In: YES
user_id=932971
i was told by outlook and winfax folks that I need to
completely uninstall ( they directed me to uninstallers on
symantec and office websites) and remove all items for these
programs from the registry, temp files, all folders,etc ( i did
this with a microsoft technician..so best to call them) and
then first install outlook and then winfax..the winfax tech said
he was using the two programs without any difficulty. right
now I have not reinstalled winfax..I am using Office 2003
alone to see if any error occur and after about 5 days there
are none (the outlook error on exiting had been occurring 85-
100% of time).....I will rinstall winfax in the next day or so
and see what happens and then will post...dpdhamm
----------------------------------------------------------------------
Comment By: Mark Hammond (mhammond)
Date: 2003-12-20 00:08
Message:
Logged In: YES
user_id=14198
dccmsp32.dll is certainly a winfax DLL. I'm afraid I have
no solution, but updating the summary accordingly.
----------------------------------------------------------------------
Comment By: DONNA P HAMMEL-DAVIS (dpdhamm)
Date: 2003-12-17 23:24
Message:
Logged In: YES
user_id=932971
I have had this same problem and an told it is related to
WINFAX integration with Outlook 2003 (never occurred before
I upgraded to Outlook 2003;worked without problems in
Outlook XP).
Can disable dccmsp32.dll or stop Winfax but are ther any
better solutions?
Thanks.
dpdhamm
----------------------------------------------------------------------
Comment By: Tony Meyer (anadelonbrin)
Date: 2003-11-26 14:51
Message:
Logged In: YES
user_id=552329
Could you attach your spambayes log files? The
troubleshooting guide has information about how to do this.
----------------------------------------------------------------------
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=833346&group_id=61702
_______________________________________________
Spambayes-bugs mailing list
[email protected]
http://mail.python.org/mailman/listinfo/spambayes-bugs
